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re: Adding RCC to is/help/contacts web page

daemon@ATHENA.MIT.EDU (Kris Nyzio)
Mon Mar 29 12:11:37 1999

In-Reply-To: <199903261339.IAA10904@mufasa.mit.edu>
Date: Mon, 29 Mar 1999 12:11:26 -0500
To: oliver thomas <othomas@mit.edu>
From: Kris Nyzio <knyzio@MIT.EDU>
Cc: is-home@mit.edu, lisanti@mit.edu

Hi,
I made a draft copy of an updated IS Contacts page located at:
http://web.mit.edu/is/dev/draft/contact.html
It reflects updated RCC information.
I will post it to the proper location at the end of the day today unless I
receive some objections, suggestions, etc...
Thanks,
Kris

>Hi Kris,
>
>The RCC group is part of the Athena-RCC team, together with Athena User
>Accounts and Athena Consulting.
>
>Looking at the contact.html page, it should go in the same block as
>"Accounts (email, MITnet, Athena)" and "Athena Computing Environment",
>maybe with the label "Residential Computing Consulting (Resnet)"
>
>The IS Team and Team Leader info is the same as for the other two groups.
>
>The phone number is indeed 8-9444 and the general email address is
><resnet-help@mit.edu>.  However, we are very much discouraging folks from
>sending email to that list.  They should instead submit a question on the
>web at <http://rcc.mit.edu>.  So, if possible, that URL should be listed
>instead of the email address.  I know that doesn't go with the rest of the
>page, so it may need to be discussed by the is-home group.  But with a lot
>of teams having web submission forms now, it may make sense to change it
>from an Email column to an Electronic Contact column, or something like
>that.
>
>Thanks,
>
>oliver
>



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