[1253] in IS Home Pages
Printer update turnaround
daemon@ATHENA.MIT.EDU (Kris Nyzio)
Tue May 23 11:27:07 2000
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Date: Tue, 23 May 2000 11:27:02 -0400
To: is-home@mit.edu
From: Kris Nyzio <knyzio@MIT.EDU>
Cc: doreenc@mit.edu
Hi,
The is/help/print/ page has been updated with a note that appears before
the "submit" button informing people of approximately one week turnaround
time for printer setup.
Thanks for the suggestion,
Kris
Date: Mon, 22 May 2000 13:27:35 -0400 (EDT)
From: doreenc@MIT.EDU
To: is-home@MIT.EDU (IS Webmasters)
Subject: IS-HOME CAN'T FIND: Printer update turnaround
--------
** What were you looking for?
I am looking for a time frame for getting my lan hardware recognized by the
system.
** Where did you expect to find it?
Actually, I was talking to the help desk as I was completing this form and
no one there could tell me the turn around time. It might be helpful if
such information was on the page itself.
** Is there a page that you're referring to?
** Please provide the url:
http://web.mit.edu/is/help/print/
** Comments:
The help desk sugguested I contact you about this. Because of the long
turnaround time on the printer repair, we have been without a printer for
over a week. Is there any way to let me know how quickly this can be done?
It would make my life a lot easier if I had a better idea of when the
printer would be usable again.
Referring-URL: http://web.mit.edu/is/help/print/
~~~~~~~~~~~~~~~~~~~~~~~~~
Kris Nyzio
Web Production Assistant
MIT Information Systems
N42-290i
(617) 253-2476
(617) 258-6875 fax
knyzio@mit.edu
~~~~~~~~~~~~~~~~~~~~~~~~~
