[1042] in IS Home Pages
Re: tether on NT web page not accessible - case 168577
daemon@ATHENA.MIT.EDU (Chris Griffith)
Thu Mar 9 12:38:35 2000
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Date: Thu, 9 Mar 2000 12:39:44 -0500
To: is-home@mit.edu, bushnell@mit.edu, sbjones@mit.edu, goguen@mit.edu
From: Chris Griffith <cg@MIT.EDU>
Cc: lkimble@mit.edu, jmhunt@mit.edu, tregan@mit.edu
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Hello-
I'm writing with several updates on a recent problem regarding the
Tether documentation web page for Windows NT. As some of you know,
that web page was reported missing a few days ago. The file had
simply been deleted *.
Here are some updates:
- We now have two known customer complaints about the missing Tether docs.
- I have posted a short explanation at the original URL:
http://web.mit.edu/winnt/tether/
It directs customers to contact the Help Desk so they can get a paper copy.
- I had thought this would be a quick fix, but it's not. Server Ops
let me look through a 2/29 AFS backup tape, and the file wasn't
there. This means that the file's been gone for at least 9 days.
I've asked Ops to dig out a tape from late December, but that's going
to take some time.
- I would like the Pubs folks to search their hard drives for the
original document. It's probably called "nttether.html". I'd also
like to know who the original author was.
- If we can't recover the missing file from the AFS backups, or
someone's hard drive, I may ask the Pubs folks if they're willing to
re-write the document. I have a paper copy they can use.
If anyone has more information about this problem, please let me know. Thanks.
Chris Griffith
MIT Computing Help Desk
* If you're curious, the exact location of the missing is:
/afs/athena.mit.edu/org/i/is/help/winnt/tether/nttether.html
As stated above, I put a dummy file in its place so customers will
know where to get Tether docs.