[76] in installers
log 76379 client trouble with eudora installer
daemon@ATHENA.MIT.EDU (Alicia Allen)
Tue May 13 12:46:34 1997
Date: Tue, 13 May 1997 12:45:46 -0400
To: installers@MIT.EDU
From: Alicia Allen <iggy@MIT.EDU>
Hi,
We got this mail from a client, and I have no idea what to tell them. My
only thought is that they don't have enough RAM, but if they really have
nothing else running, and they are able to normally run things like
Netscape, then that doesn't make sense.
This is for Help Desk log 76379
thanks,
Alicia
Subject: Macintosh, MIT Eudora 3.02 Installer
From: www@MIT.EDU
Date: Mon, 12 May 97 14:13:37 EDT
Reply-To: lovelace@MIT.EDU
To: micro-help@MIT.EDU
---------
Name: Edward Lovelace
Phone#: 628-1105
Dept: EECS
MIT Status: Grad. Student
MIT Address: Rm 10-050
Response: By e-mail
Hardware: Macintosh
Model: 7200/75
Software: MIT Eudora 3.02 Installer
Version: 3.02
Operating Sytem: MacOS
Version: 7.6.1
Description: I tried running the MIT Eudora installer to upgrade my Eudora
to v3.02 (from 2.x). I get thru all the preliminary screens up to the one
which describes the S/W download times, and then I get an error message
dialog box and the installer quits:
"Memory error initializing buffers 1009:1,-108 Out of Memory"
Any idea how to solve this? I wasn't running any other applications with
the Tether connection (i.e. Navigator and Eudora Pro both off).
--[4628]--
Alicia Allen
iggy@mit.edu (617) 253-0191
Computing Help Desk MIT, 11-226
