[61] in installers
Kclient in the extensions folder
daemon@ATHENA.MIT.EDU (Computing Help Desk)
Mon May 5 16:54:13 1997
Date: Mon, 5 May 97 15:53:58 EST
To: installers@MIT.EDU
From: Computing Help Desk <mac-help@MIT.EDU>
A client installed Eudora 3.0.2 today, but she could not get Eudora to
work. She mentioned that after installing and restarting the machine,
it would complain about extensions conflicts, kclient. After some
fiddling she put the Kclient control panel in the extensions folder and
it all worked. Feature or bug?
juan carlos becerra
computing helpdesk
<fontfamily><param>Helvetica</param><bigger>(Log info extracted by
jcbecerr at 16:52:22 on 5/5/97)
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Log Number: 76064 (Pending)
Summary: Eudora 3.0.2 didn't seem to work.
Msg From: Jenny Ayla
Phone: 3-4926
Email: jenny@mit.edu
Hardware: Macintosh
Model: PM 7100/80
OS: Macintosh 7.5.5
Software: Eudora 3.0.2
History:
========
5/5/97 @4:36:21 PM - jcbecerr - Client called because her newly
installed Eudora 3.0.2 was not working. We checked settings and they
were correct. We then checked extensions and MacLeland was not enabled.
Kclient 1.6.2 was in the control panel, where it is supposed to be. So
we enabled MacLeland and restarted computer. It upset computer, gave us
a bomb and a message saying there was an extension conflict with
Kclient. I asked client to restart computer without extensions, while i
asked Peter Ragoni about it. In the mean time, client took out Kclient
from the control panel and put it in the extensions folder, and
restarted computer. When i got back to her, Eudora was already checking
her email fine. Needless to say i was baffled. Kclient (control panel)
was in extensions folder. If she clicked on it, it would come up as it
normally does when you select it from the control panel.
I assume she used the new installer since this was all done today.
Is this a feature?
Callback History:
=================
5/5/97 @4:36:20 PM - jcbecerr - ttc.
Received by: jcbecerr
Date: 5/5/97
Time: 16:34:45
Method: Voice
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