[35] in installers
Re: eudora 3.0.2 installer
daemon@ATHENA.MIT.EDU (Alicia Allen)
Mon Mar 17 12:27:02 1997
In-Reply-To: <v03102001af530df63439@[18.177.1.196]>
Date: Mon, 17 Mar 1997 12:27:29 -0500
To: "Scott G. McGuire" <smcguire@MIT.EDU>
From: Alicia Allen <iggy@MIT.EDU>
Cc: installers@MIT.EDU
>>At 4:53 PM -0500 3/14/97, Alicia Allen wrote:
>>I was doing some testing/learning about the Eudora 3.0.2 installer,
>>and I ran into what I believe is a problem.
>>I was on a PM 7100 in the Training Lab, I checked to make sure that
>>there were no files relating to Eudora on the computer, none with that
>>name in it, nothing in the system folder, and i threw away kclient &
>>kerberos client preferences. I then ran the Eudora installer. It did the
>>install just fine, no problems, but it never did the part at the end where
>>it sets up some of the settings for the user. It never prompted me for my
>>name or username or anything. I then ran Eudora, and I had to go into
>>settings and put those all in myself. The POP account and everything was
>>blank.
>
>Marshall Vale answered:
>>In such a case, a Eudora settings file was probably still lingering around
>>to cause the Installer to not run the EIA (Eudora Installer Assistant).
>>A quick guess was that perhaps you moved a copy to the Trash but had
>>not yet emptied the Trash? That might be a condition that we'll have
>>to look into. A Eudora Settings backup file would also probably cause
>>this condition...
>
>Just to confirm...
>
>The EIA will not bring up the new user configuration dialog if it finds a
>Eudora Settings file anywhere on the destination disk, including ones it
>finds in the Trash. As Marshall said, if you've just cleaned up but don't
>empty the Trash, you won't get the configuration dialog.
>
>Also, it searches for the Eudora Settings files by file type and creator
>and not by name, so if a settings file has been renamed, it will still be
>found. If you think you deleted all the settings files and emptied the
>trash, do a search on the disk by file type ('PREF') and creator ('CSOm')
>and see what you find.
>
>And yes, while the EIA will not attempt to modify a Eudora Settings backup
>file, if it finds one it will not show the configuration dialogs either.
>
>--Scott McGuire / smcguire@mit.edu
Hmm, I think you should reconsider how this works then,
perhaps it could tell the clients, "here are your current settings,
shall we change them?"
People may think that they don't have this stuff on their computer, because
they want to use it to set up multiple logins, or they have inherited
someone else's computer, or something, but they really do...
I don't know what sort of complexity this would add, so of course
I don't know if this is a reasonable suggestion or not.
Thanks,
Alicia
Alicia Allen
iggy@mit.edu (617) 253-0191
Computing Help Desk MIT, 11-226
