[129] in installers
Re: welty.exe error
daemon@ATHENA.MIT.EDU (Paul B. Hill)
Mon Sep 15 17:52:29 1997
Date: Mon, 15 Sep 1997 17:52:36 -0400
To: Alicia Allen <iggy@MIT.EDU>
From: "Paul B. Hill" <pbh@MIT.EDU>
Cc: installers@MIT.EDU
In-Reply-To: <v03020904b0430a273e97@[18.81.0.167]>
>>I just installed Eudora 3.0.2 (welty.exe net installer) on two separate
>>machines, and both got an error that I've not seen eudora give before:
>>WS Helper DLL could not be initialized
>>But as far as I know, wshelper.dll isn't even part of the eudora or
>>kerberos installation. It's needed for things like LPR spooler, but I
>>don't think eudora needs it.
>>
>>Getting the file from my computer and putting it in with the other kerberos
>>files didn't help.
>>
wshelper.dll or wshelp32.dll are used by Eudora to provide Hesiod support.
Eudora 3.0.2 does not require the end user to know which PO server their
POP3 account is located on. When the POP3 account is configured to be
username@hesiod, e.g. pbh@hesiod, Eudora will make the appropriate Hesiod
query to dynamically locate the po server.
I suspect that the user has the 32 bit version of Eudora installed and it
is actually looking for wshelp32.dll but reporting this as a missing
wshelper.dll.
The welty.exe should have installed the required DLL.
Alicia, can you contact the user and determine if this is the 32 bit
version of Eudora and if the wshelp32.dll is present on the system?
In the meantime we'll try to determine if there is a problem with Welty.exe
on 32 bit systems.
Paul
