[69315] in Hotline Meeting
Case 453950: Printer ceres needs transfer roller
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Tue Oct 28 09:37:08 2003
From: hotline@MIT.EDU
Date: Tue, 28 Oct 2003 09:32:25 -0500 (EST)
Message-ID: <26354745.1067351545823.JavaMail.root@sheep.mit.edu>
To: hotline@MIT.EDU
Errors-To: cadm@MIT.EDU
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
roller replaced. queue back up.
paul
[10/28/2003 9:32:25 panza Comment]
===========================================================
Please retain the case reference in the subject line for future replies associated with this case
Case History
==================
10/27/2003 18:15:10 daemon Email Received
Date: Mon, 27 Oct 2003 18:15:06 -0500 (EST)
To: <hotline@MIT.EDU>
From: Cana Lynn McCoy <cana@MIT.EDU>
Cc:
Subject: Printer ceres off the network
The printer CERES in the W20 cluster isn't on the network. I don't know
whether this is a problem with the hardware, or whether it was taken or
turned off my a user. Please check it out.
I've downed the queue, please bring it back up when you're done.
--Cana McCoy
10/27/2003 19:55:34 larugsi Comment
Looks like Ceres needs a new transfer roller. Queue is still down with the appropriate msg. Have forwarded over to pcservice.
--Lou
10/27/2003 19:55:35 larugsi Email Sent
(Through the web interface)
To: CANA@MIT.EDU
Cc: bmurphy@mit.edu
Bcc:
Subject: Case 453950: Printer ceres off the network
Contents: Entire case history
10/27/2003 19:55:59 larugsi Other
Category changed from Hotline:Hardware to PC-Service
10/28/2003 8:48:36 panza Comment
Is the transfer roller related to the network problem?
???
10/28/2003 9:32:24 panza Comment
roller replaced. queue back up.
paul
10/28/2003 9:32:24 panza Closed Case
Case closed.
