[69237] in Hotline Meeting
Re: Case 450554: broken keyboard
daemon@ATHENA.MIT.EDU (Rebecca C Lehman)
Fri Oct 24 13:20:36 2003
Date: Fri, 24 Oct 2003 13:20:33 -0400 (EDT)
From: Rebecca C Lehman <rclehman@MIT.EDU>
To: hotline@MIT.EDU
In-Reply-To: <2597608.1066940629338.JavaMail.root@sheep.mit.edu>
Message-ID: <Pine.GSO.4.55L.0310241320150.27114@m4-167-9.mit.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
I gave you that number: it's 0353768.
Rebecca
On Thu, 23 Oct 2003 hotline@MIT.EDU wrote:
> Rebecca, there is a white tag on the front of the computer that say MASS. INSTITUTE OF TECH. Please send us that number from the machine with the bad r key and we will change the keyboard.
> Thganks
> +JOHN
>
> [10/23/2003 16:23:49 jtguy Comment]
>
> ===========================================================
> Please retain the case reference in the subject line for future replies associated with this case
>
> Case History
> ==================
>
> 10/21/2003 12:12:51 daemon Email Received
>
> Date: Tue, 21 Oct 2003 12:12:45 -0400 (EDT)
> To: hotline@MIT.EDU
> From: Rebecca C Lehman <rclehman@MIT.EDU>
> Cc:
> Subject: broken keyboard
>
>
> Athena computer 0353768 has a broken "r" key. Please fix.
>
> Thank you,
>
> Rebecca Lehman
>
>
> 10/21/2003 12:25:23 jtguy Comment
>
> Rebecca, Please tell us where this computer is, which bldg and room number,The computer name is on the workstation screen.We would like to replace the Keyboard ASAP. we have many Athena computer all over Campus.
> +JOHN
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> john
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> 10/21/2003 12:25:23 jtguy Email Sent
>
> (Through the web interface)
> To: RCLEHMAN@MIT.EDU
> Cc:
> Bcc: JTGUY@MIT.EDU
> Subject: Case 450554: broken keyboard
> Contents: Last history entry only
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> 10/21/2003 12:34:44 daemon Email Received
>
> Date: Tue, 21 Oct 2003 12:34:40 -0400 (EDT)
> To: hotline@MIT.EDU
> From: Rebecca C Lehman <rclehman@MIT.EDU>
> Cc:
> Subject: Re: Case 450554: broken keyboard
>
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> It is a SunBlade 100 in 56-129. I don't see a name anywhere on it.
>
> Rebecca
>
> On Tue, 21 Oct 2003 hotline@MIT.EDU wrote:
>
> > Rebecca, Please tell us where this computer is, which bldg and room number,The computer name is on the workstation screen.We would like to replace the Keyboard ASAP. we have many Athena computer all over Campus.
> > +JOHN
> >
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> >
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> > john
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> > [10/21/2003 12:25:23 jtguy Comment]
> >
> > ===========================================================
> > Please retain the case reference in the subject line for future replies associated with this case
> >
> >
> >
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> 10/21/2003 13:04:27 jtguy Email Sent
>
> (Through the web interface)
> To: RCLEHMAN@MIT.EDU
> Cc:
> Bcc:
> Subject: Case 450554: broken keyboard
> Contents: Entire case history
>
>
> 10/23/2003 16:23:48 jtguy Comment
>
> Rebecca, there is a white tag on the front of the computer that say MASS. INSTITUTE OF TECH. Please send us that number from the machine with the bad r key and we will change the keyboard.
> Thganks
> +JOHN
>
>
>
