[69163] in Hotline Meeting
Re: Case 450642: helios jammed - queue down'd
daemon@ATHENA.MIT.EDU (Camilla R Fox)
Wed Oct 22 13:36:49 2003
Message-Id: <200310221736.h9MHaicq022208@myxomycete.mit.edu>
To: hotline@MIT.EDU
In-Reply-To: Your message of "Wed, 22 Oct 2003 09:20:16 EDT."
<16983111.1066828815850.JavaMail.root@sheep.mit.edu>
Date: Wed, 22 Oct 2003 13:36:44 -0400
From: Camilla R Fox <cfox@MIT.EDU>
> Further investigation shows The printer is up and running OK as of 10/22 09:19. Many thanks to CFox for double checki
ng.
> +JOHN
>
> [10/22/2003 9:20:15 jtguy Comment]
Unfortunately, it's down again. Not sure what's up this time, since
snmp queries don't work, but if I had to guess it's got a 79 error.
It's seemed like our most troublesome printer this week and last; not
sure if you've already done so, but if not perhaps giving it a once over
to look for a damaged tray or something would be a good idea?
I down'd the queue, since it was accumulating fast; please up it when
you've had a look. (I'll try to remember to keep an eye out and up it
again if a user clears the problem.)
