[68767] in Hotline Meeting
Case 438660: M12-182 Printer maia
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Mon Oct 6 14:25:42 2003
From: hotline@MIT.EDU
Date: Mon, 6 Oct 2003 14:10:33 -0400 (EDT)
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Spring that holds the right side of transfer roller was out of place. Secured and printing normally.
Queue is back up, message cleared.
Paul
[10/06/2003 14:10:32 panza Comment]
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Case History
==================
9/29/2003 11:40:24 daemon Email Received
Date: Mon, 29 Sep 2003 11:39:54 -0400
To: hotline@MIT.EDU
From: John T Guy <jtguy@MIT.EDU>
Cc: larugsi@MIT.EDU, jray@MIT.EDU, jtguy@MIT.EDU, jvargas@MIT.EDU
Subject: M12-182 Printer maia
Printer MAIA (12-182) down, printing half a page/light print, suspect fuser.
+JOHN
9/29/2003 11:47:07 jtguy Comment
The queue has been downed and the message set apporiately. The printer is down.
+JOHN
9/29/2003 11:47:07 jtguy Other
Category changed from Hotline:Hardware to PC-Service
9/29/2003 11:47:47 jtguy Comment
The queue has been downed and the message set apporiately. The printer is down.
+JOHN
9/29/2003 11:48:22 jtguy Comment
The queue has been downed and the message set apporiately. The printer is down.
+JOHN
9/29/2003 12:54:07 panza Comment
Athena:
Have you tried changing the toner? We had a similar problem with Helios recently, and I believe that's all it turned out to be (despite other corrective measures)...
Paul
9/29/2003 12:54:08 panza Email Sent
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Subject: Case 438660: M12-182 Printer maia
Contents: Entire case history
10/06/2003 14:10:31 panza Comment
Spring that holds the right side of transfer roller was out of place. Secured and printing normally.
Queue is back up, message cleared.
Paul
10/06/2003 14:10:31 panza Closed Case
Case closed.
