[68556] in Hotline Meeting
Downed printer bob (m1-142) due to repeated jamming
daemon@ATHENA.MIT.EDU (Mitchell E Berger)
Thu Sep 25 16:01:16 2003
Message-Id: <200309252001.h8PK1Erx007579@m1-142-14.mit.edu>
To: hotline@MIT.EDU
Date: Thu, 25 Sep 2003 16:01:14 -0400
From: Mitchell E Berger <mitchb@MIT.EDU>
Hi,
The printer bob in the m1-142 cluster has been jamming repeatedly.
I've cleared paper from several places in the printer, and it seems
to pass the paper path check each time I do, but promptly rejams.
It usually ends up with paper crumpled in an accordion shape by the
left-hand door, and paper on the right hand side under the flap that's
accessible when the toner cartridge is removed. The message usually
says to look in the right-hand door, though that almost never
reveals paper. I've also checked that the trays have paper and the
tray locks are in the proper position. I think it's haunted.
I downed the printer pending you getting to look at it. When you
have, please return it to service by running:
athena% lpc up bob
athena% lpc msg bob
Thanks very much,
Mitch
