[68541] in Hotline Meeting
Re: Case 431692: new printer for Ashdown?
daemon@ATHENA.MIT.EDU (Matthew Guyton)
Thu Sep 25 00:11:37 2003
Date: Thu, 25 Sep 2003 00:11:36 -0400 (EDT)
From: Matthew Guyton <mcguyton@MIT.EDU>
To: <hotline@MIT.EDU>
cc: <bmurphy@MIT.EDU>
In-Reply-To: <22583194.1064447698870.JavaMail.root@sheep.mit.edu>
Message-ID: <Pine.GSO.4.30L.0309250009290.24519-100000@buzzword-bingo.mit.edu>
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You are correct. The first printer has been fixed - thank you :) It is a
great relief, having been broken for over a month now.
Was there any discussion on the subject of Ashdown getting a 2nd printer?
What would be required for such an addition to take place?
Thank you,
Matt Guyton
-------------
On Wed, 24 Sep 2003 hotline@MIT.EDU wrote:
Matthew,
I believe your print is now fixed producing excellent print quality as well. You may want to check with Elizabeth
Kim (eliskim@mit.edu) for details.
Thanks,
--Lou
[9/24/2003 19:54:58 larugsi Comment]
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Please retain the case reference in the subject line for future replies associated with this case
Case History
==================
9/16/2003 15:42:02 daemon Email Received
Date: Tue, 16 Sep 2003 15:40:02 -0400 (EDT)
To: <hotline@MIT.EDU>
From: Matthew Guyton <mcguyton@MIT.EDU>
Cc:
Subject: new printer for Ashdown?
Hi,
My name is Matt Guyton and I am a resident of Ashdown House. Due to the
large number of residents (total 360) who use the printers, they often
break down. We would like to have a 2nd printer to use as a backup.
We have one Athena printer. We also had our own extra Tektronix printer
that was part of a contract with Xerox. That contract has expired.
Because the printer was a lemon (always broken), we will not renew that
contract.
However, now we only have one printer. Would it be possible for us to get
a 2nd one, so that we aren't printerless when the one breaks?
Our Athena printer broke down about a month ago and residents have been
pretty upset about it. I'm not sure when hotline/Athena was informed, but
it was over a week ago (I realize that this is a busy time of the year).
In conclusion, we would really benefit from an additional printer to avoid
these disruptions in service.
Thank you for considering my request,
Matt Guyton
Ashdown House
9/16/2003 17:11:30 larugsi Comment
Have forwarded to Brian Murphy for comment.
--Lou
9/16/2003 17:11:31 larugsi Email Sent
(Through the web interface)
To: bmurphy@mit.edu
Cc:
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Subject: Case 431692: new printer for Ashdown?
Contents: Entire case history
9/24/2003 19:54:58 larugsi Comment
Matthew,
I believe your print is now fixed producing excellent print quality as well. You may want to check with Elizabeth
Kim (eliskim@mit.edu) for details.
Thanks,
--Lou
9/24/2003 19:54:58 larugsi Closed Case
Case closed.
