[67980] in Hotline Meeting
Re: Case 418761: Fwd: 3-370 Athena Machine
daemon@ATHENA.MIT.EDU (Alan Morrison)
Fri Sep 5 12:10:58 2003
Message-Id: <5.0.2.1.2.20030905121301.052b7808@hesiod>
Date: Fri, 05 Sep 2003 12:14:58 -0400
To: hotline@MIT.EDU
From: Alan Morrison <abm@MIT.EDU>
In-Reply-To: <4540474.1062723892939.JavaMail.root@sheep.mit.edu>
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Greetings
I just sent a message to Brain Murphy on this. Please disregard it
as it referenced the resolution problem. We will try and get in there
Monday and replace the suspect cable.
Alan
AV
At 09:04 PM 9/4/2003 -0400, you wrote:
>Hi all,
> Another update:
> Myself & Andrew Boardman (Development) went to 3-370
>this evening for more troubleshooting. We were able to successfully load
>linux/athena onto the system. However, the
>monitor keeps cutting in & out, especially when the white/
>beige cable (behind the switch box is touched/wiggled etc..)
>It still appears that there is some sort of a short in this cable, or the
>port/ports its connected to. Right now it does not look like a resolution
>issue, but I still think it needs your attention. So, I guess we are about
>3/4's of the way
>there to resolving this issue. If you need somebody present from our group
>when you re-visit this issue, please copy
>tech-classrooms as well on the mail.
> Thanks Much,
> --Lou
>
>[9/04/2003 21:04:52 larugsi Comment]
>
>===========================================================
>Please retain the case reference in the subject line for future replies
>associated with this case
>
>Case History
>==================
>
>8/28/2003 9:42:17 daemon Email Received
>
>Date: Thu, 28 Aug 2003 09:40:33 -0400
>To: hotline@MIT.EDU
>From: panza@MIT.EDU
>Cc:
>Subject: Fwd: 3-370 Athena Machine
>
>
>
>----- Forwarded message from Peter Bedrosian <peterb@MIT.EDU> -----
> Date: Thu, 28 Aug 2003 09:31:30 -0400
> From: Peter Bedrosian <peterb@MIT.EDU>
>Reply-To: Peter Bedrosian <peterb@MIT.EDU>
> Subject: 3-370 Athena Machine
> To: tech-classrooms@mit.edu
>
>Re: 3-370 Athena Machine
>
>Athena folks-
>
>There seems to be a problem with the workstation, nothing appears on the
>screen. Please check to see if the switcher from Athena to SMA computer is
>functioning properly. This could be the problem.
>
>Thanks,
>Peter
>
>
>_______________________________________
>Peter D. Bedrosian
>
>Assistant Registrar, Classroom Management
>Office of The Registrar
>Massachusetts Institute of Technology
>77 Massachusetts Avenue, 5-111
>Cambridge, Massachusetts 02139-4307
>
>Phone 617.253.5267
>Cell 617.592.4081
>
>Fax 617.253.7459
>
>peterb@mit.edu
>----- End forwarded message -----
>
>
>
>
>
>** Attachment decoded: unnamed (text/html) 860 bytes
>** <http://web.mit.edu/tooltime/no_attachments.html?id=49928&case_id=418761>
>
>
>8/28/2003 10:25:33 jtguy Comment
>
>Currently the claassroom has class until 12:30 today, we'll check again
>after 13:00.
>+JOHN
>
>8/28/2003 10:55:42 jtguy Comment
>
>The switcher from Athena to sma computer interface has been reconnected by
>Audio/visual this morning. Athena/ops will have another look at it
>sometimes this afternoon to see if it is up and running.
>+JOHN
>
>8/28/2003 10:55:43 jtguy Email Sent
>
>(Through the web interface)
>To: panza@MIT.EDU
>Cc: bmurphy@mit.edu, larugsi@mit.edu
>Bcc: JTGUY@MIT.EDU
>Subject: Case 418761: Fwd: 3-370 Athena Machine
>Contents: Entire case history
>
>
>8/29/2003 18:29:11 larugsi Comment
>
>The system is still not fuctioning properly. Have notified Audio Visual
>for repair.
> --Lou
>
>9/02/2003 22:05:55 larugsi Comment
>
>We are still encountering issues with this setup. Can not
>get linux/athena to appear on the flat panel display. Had
>Bill Cattey (from development) look at this issue. He also
>feels that it is A.V. related Could you please look into this issue again?
>Thanks & Much Appreciated!
> --Lou
>
>9/02/2003 22:05:56 larugsi Email Sent
>
>(Through the web interface)
>To: avmaint@mit.edu
>Cc: bmurphy@mit.edu,wdc@mit.edu,amb@mit.edu
>Bcc:
>Subject: Case 418761: Fwd: 3-370 Athena Machine
>Contents: Entire case history
>
>
>9/04/2003 21:04:52 larugsi Comment
>
>Hi all,
> Another update:
> Myself & Andrew Boardman (Development) went to 3-370
>this evening for more troubleshooting. We were able to successfully load
>linux/athena onto the system. However, the
>monitor keeps cutting in & out, especially when the white/
>beige cable (behind the switch box is touched/wiggled etc..)
>It still appears that there is some sort of a short in this cable, or the
>port/ports its connected to. Right now it does not look like a resolution
>issue, but I still think it needs your attention. So, I guess we are about
>3/4's of the way
>there to resolving this issue. If you need somebody present from our group
>when you re-visit this issue, please copy
>tech-classrooms as well on the mail.
> Thanks Much,
> --Lou
Thanks
Alan Morrison
MIT AV Service
http://www.rdteu.com
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<html>
<br>
Greetings<br>
<x-tab> </x-tab>I just
sent a message to Brain Murphy on this. Please disregard it as it
referenced the resolution problem. We will try and get in there Monday
and replace the suspect cable.<br>
Alan<br>
AV<br>
<br>
<br>
At 09:04 PM 9/4/2003 -0400, you wrote:<br>
<blockquote type=cite class=cite cite>Hi all,<br>
Another update:<br>
Myself & Andrew Boardman
(Development) went to 3-370<br>
this evening for more troubleshooting. We were able to successfully load
linux/athena onto the system. However, the<br>
monitor keeps cutting in & out, especially when the white/<br>
beige cable (behind the switch box is touched/wiggled etc..)<br>
It still appears that there is some sort of a short in this cable, or the
port/ports its connected to. Right now it does not look like a resolution
issue, but I still think it needs your attention. So, I guess we are
about 3/4's of the way<br>
there to resolving this issue. If you need somebody present from our
group when you re-visit this issue, please copy<br>
tech-classrooms as well on the mail.<br>
Thanks Much,<br>
--Lou<br>
<br>
[9/04/2003 21:04:52 larugsi Comment]<br>
<br>
===========================================================<br>
Please retain the case reference in the subject line for future replies
associated with this case<br>
<br>
Case History<br>
==================<br>
<br>
8/28/2003 9:42:17 daemon Email Received<br>
<br>
Date: Thu, 28 Aug 2003 09:40:33 -0400<br>
To: hotline@MIT.EDU<br>
From: panza@MIT.EDU<br>
Cc: <br>
Subject: Fwd: 3-370 Athena Machine<br>
<br>
<br>
<br>
----- Forwarded message from Peter Bedrosian <peterb@MIT.EDU>
-----<br>
Date: Thu, 28 Aug 2003 09:31:30 -0400<br>
From: Peter Bedrosian <peterb@MIT.EDU><br>
Reply-To: Peter Bedrosian <peterb@MIT.EDU><br>
Subject: 3-370 Athena Machine<br>
To: tech-classrooms@mit.edu<br>
<br>
Re: 3-370 Athena Machine<br>
<br>
Athena folks-<br>
<br>
There seems to be a problem with the workstation, nothing appears on
the<br>
screen. Please check to see if the switcher from Athena to SMA
computer is<br>
functioning properly. This could be the problem.<br>
<br>
Thanks,<br>
Peter<br>
<br>
<br>
_______________________________________<br>
Peter D. Bedrosian<br>
<br>
Assistant Registrar, Classroom Management<br>
Office of The Registrar<br>
Massachusetts Institute of Technology<br>
77 Massachusetts Avenue, 5-111<br>
Cambridge, Massachusetts 02139-4307<br>
<br>
Phone 617.253.5267<br>
Cell 617.592.4081<br>
<br>
Fax 617.253.7459<br>
<br>
peterb@mit.edu<br>
----- End forwarded message -----<br>
<br>
<br>
<br>
<br>
<br>
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<<a href="http://web.mit.edu/tooltime/no_attachments.html?id=49928&case_id=418761" eudora="autourl">http://web.mit.edu/tooltime/no_attachments.html?id=49928&case_id=418761</a>><br>
<br>
<br>
8/28/2003 10:25:33 jtguy Comment<br>
<br>
Currently the claassroom has class until 12:30 today, we'll check again
after 13:00.<br>
+JOHN<br>
<br>
8/28/2003 10:55:42 jtguy Comment<br>
<br>
The switcher from Athena to sma computer interface has been reconnected
by Audio/visual this morning. Athena/ops will have another look at it
sometimes this afternoon to see if it is up and running.<br>
+JOHN<br>
<br>
8/28/2003 10:55:43 jtguy Email Sent<br>
<br>
(Through the web interface)<br>
To: panza@MIT.EDU<br>
Cc: bmurphy@mit.edu, larugsi@mit.edu<br>
Bcc: JTGUY@MIT.EDU<br>
Subject: Case 418761: Fwd: 3-370 Athena Machine<br>
Contents: Entire case history<br>
<br>
<br>
8/29/2003 18:29:11 larugsi Comment<br>
<br>
The system is still not fuctioning properly. Have notified Audio Visual
for repair.<br>
--Lou<br>
<br>
9/02/2003 22:05:55 larugsi Comment<br>
<br>
We are still encountering issues with this setup. Can not<br>
get linux/athena to appear on the flat panel display. Had<br>
Bill Cattey (from development) look at this issue. He also<br>
feels that it is A.V. related Could you please look into this issue
again? Thanks & Much Appreciated!<br>
--Lou<br>
<br>
9/02/2003 22:05:56 larugsi Email Sent<br>
<br>
(Through the web interface)<br>
To: avmaint@mit.edu<br>
Cc: bmurphy@mit.edu,wdc@mit.edu,amb@mit.edu<br>
Bcc: <br>
Subject: Case 418761: Fwd: 3-370 Athena Machine<br>
Contents: Entire case history<br>
<br>
<br>
9/04/2003 21:04:52 larugsi Comment<br>
<br>
Hi all,<br>
Another update:<br>
Myself & Andrew Boardman
(Development) went to 3-370<br>
this evening for more troubleshooting. We were able to successfully load
linux/athena onto the system. However, the<br>
monitor keeps cutting in & out, especially when the white/<br>
beige cable (behind the switch box is touched/wiggled etc..)<br>
It still appears that there is some sort of a short in this cable, or the
port/ports its connected to. Right now it does not look like a resolution
issue, but I still think it needs your attention. So, I guess we are
about 3/4's of the way<br>
there to resolving this issue. If you need somebody present from our
group when you re-visit this issue, please copy<br>
tech-classrooms as well on the mail.<br>
Thanks Much,<br>
--Lou</blockquote>
<x-sigsep><p></x-sigsep>
<i>Thanks<br>
Alan Morrison<br>
MIT AV Service<br>
http://www.rdteu.com</i></html>
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