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Re: Case 413970: memory upgrade

daemon@ATHENA.MIT.EDU (maywa@MIT.EDU)
Tue Aug 26 16:28:38 2003

From: maywa@MIT.EDU
Message-ID: <1061929699.3f4bc2e3d4f84@webmail.mit.edu>
Date: Tue, 26 Aug 2003 16:28:19 -0400
To: hotline@mit.edu
In-Reply-To: <2218316.1061901934468.JavaMail.root@sheep.mit.edu>
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John--

 That's great. Unfortunately, I don't get off of work until 7pm, so I will 
bring my computer in tomorrow before 5. Thanks!

  **Maywa**

Quoting hotline@MIT.EDU:

> 
> Maywa -
> 
> 
> Your memory has come in.  You can bring your system
> by before 5pm and we will install.
> 
> John
> 
> [8/26/2003 8:45:34 jjmorey Comment]
> 
> ===========================================================
> Please retain the case reference in the subject line for future replies
> associated with this case
> 
> Case History
> ==================
> 
> 8/21/2003 0:50:34 daemon Email Received
> 
> Date: Thu, 21 Aug 2003 00:52:50 -0400
> To: pcservice@MIT.EDU
> From: Maywa Montenegro <maywa@MIT.EDU>
> Cc: 
> Subject: memory upgrade
> 
> 
> 
> Hi Maywa -
> 
> Not only can we install the memory but we can also order it for you.
> 
> If you could send email to pcservice@mit.edu with the tag number of
> the system we can get you a quote on the memory.  Just let us know
> how much memory is in the system and what you want to increase it
> to.
> 
> John Hewit-Morey
> Team Leader
> PC Service
> 
> 
> John,
> 
> What is the tag number and where do I find it?
> 
> I am pretty sure that I currently have 128MB, but is there an easy way to 
> check on this?  Also, I don't know whether it is divided up into, i.e. if 
> both sockets are filled or not.
> 
> I would like to get as much memory as possible (512MB), so installing a 
> new  256MB chip would bring me to 320MB total---(assuming both banks are 
> filled and I remove one 64MB chip)---correct?
> 
> At Crucial.com, 
> http://www.crucial.com/store/listparts.asp?Mfr%2BProductline=Dell%
2BInspiron&mfr=Dell&cat=RAM&model=Inspiron+4000+Series&submit=Go#specs
> 
> a 256MB SDRAM chip appropriate for my Inspiron 4000 retails for $99, so if 
> you can equal or beat this, please let me know.
> 
>   Thank you very much!
> 
>    **Maywa**
> 
> 
> 
> 
> 
> 8/21/2003 11:26:03 jjmorey Comment
> 
> 
> Hi 
> 
> Your system shipped with 128mb which is made up of
> two 64mb chips.
> 
> I can get you 256mb chips for $75 apiece plus $13
> shipping and then install labor would be $35.
> 
> So to get you up to 512mb the total would be $198.
> 
> Let me know if you want to place the order.
> 
> John
> 
> 
> 8/21/2003 11:26:03 jjmorey Email Sent
> 
> (Through the web interface)
> To: MAYWA@MIT.EDU
> Cc: 
> Bcc: 
> Subject: Case 413970: memory upgrade
> Contents: Entire case history
> 
> 
> 8/21/2003 16:22:51 daemon Email Received
> 
> Date: Thu, 21 Aug 2003 16:21:55 -0400
> To: hotline@MIT.EDU
> From: maywa@MIT.EDU
> Cc: 
> Subject: Re: Case 413970: memory upgrade
> 
> 
> 
>  Hi John,
>    Yes, please place my order for two 256MB chips. How does the process 
> work...do you just email me when they arrive so that I can bring my machine
> in?
> 
>   thanks!
> 
>     Maywa
> 
> Quoting hotline@MIT.EDU:
> 
> > 
> > Hi 
> > 
> > Your system shipped with 128mb which is made up of
> > two 64mb chips.
> > 
> > I can get you 256mb chips for $75 apiece plus $13
> > shipping and then install labor would be $35.
> > 
> > So to get you up to 512mb the total would be $198.
> > 
> > Let me know if you want to place the order.
> > 
> > John
> > 
> > 
> > [8/21/2003 11:26:03 jjmorey Comment]
> > 
> > ===========================================================
> > Please retain the case reference in the subject line for future replies
> > associated with this case
> > 
> > Case History
> > ==================
> > 
> > 8/21/2003 0:50:34 daemon Email Received
> > 
> > Date: Thu, 21 Aug 2003 00:52:50 -0400
> > To: pcservice@MIT.EDU
> > From: Maywa Montenegro <maywa@MIT.EDU>
> > Cc: 
> > Subject: memory upgrade
> > 
> > 
> > 
> > Hi Maywa -
> > 
> > Not only can we install the memory but we can also order it for you.
> > 
> > If you could send email to pcservice@mit.edu with the tag number of
> > the system we can get you a quote on the memory.  Just let us know
> > how much memory is in the system and what you want to increase it
> > to.
> > 
> > John Hewit-Morey
> > Team Leader
> > PC Service
> > 
> > 
> > John,
> > 
> > What is the tag number and where do I find it?
> > 
> > I am pretty sure that I currently have 128MB, but is there an easy way to 
> > check on this?  Also, I don't know whether it is divided up into, i.e. if 
> > both sockets are filled or not.
> > 
> > I would like to get as much memory as possible (512MB), so installing a 
> > new  256MB chip would bring me to 320MB total---(assuming both banks are 
> > filled and I remove one 64MB chip)---correct?
> > 
> > At Crucial.com, 
> > http://www.crucial.com/store/listparts.asp?Mfr%2BProductline=Dell%
> 2BInspiron&mfr=Dell&cat=RAM&model=Inspiron+4000+Series&submit=Go#specs
> > 
> > a 256MB SDRAM chip appropriate for my Inspiron 4000 retails for $99, so if
> 
> > you can equal or beat this, please let me know.
> > 
> >   Thank you very much!
> > 
> >    **Maywa**
> > 
> > 
> > 
> > 
> > 
> > 8/21/2003 11:26:03 jjmorey Comment
> > 
> > 
> > Hi 
> > 
> > Your system shipped with 128mb which is made up of
> > two 64mb chips.
> > 
> > I can get you 256mb chips for $75 apiece plus $13
> > shipping and then install labor would be $35.
> > 
> > So to get you up to 512mb the total would be $198.
> > 
> > Let me know if you want to place the order.
> > 
> > John
> > 
> > 
> > 
> > 
> 
> 
> 
> 
> 
> 8/22/2003 10:00:07 jjmorey Comment
> 
> 
> 
> Maywa 
> 
> I will place the order today and we should have 
> them next week.  When they showup I will send you
> email to schedule the install.
> 
> Have a good weekend.
> 
> John
> 
> 
> 8/22/2003 10:00:08 jjmorey Email Sent
> 
> (Through the web interface)
> To: MAYWA@MIT.EDU
> Cc: 
> Bcc: 
> Subject: Case 413970: memory upgrade
> Contents: Entire case history
> 
> 
> 8/26/2003 8:45:33 jjmorey Comment
> 
> 
> Maywa -
> 
> 
> Your memory has come in.  You can bring your system
> by before 5pm and we will install.
> 
> John
> 
> 
> 




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