[67396] in Hotline Meeting
Printer meadow jamming and dogearing with regularity
daemon@ATHENA.MIT.EDU (John Hawkinson)
Sun Aug 10 17:23:14 2003
Date: Sun, 10 Aug 2003 17:20:46 -0400 (EDT)
Message-Id: <200308102120.RAA07980@multics.mit.edu>
To: hotline@MIT.EDU
Cc: sipb-office@MIT.EDU
From: John Hawkinson <sipb-office@MIT.EDU>
Meadow (printer in SIPB, w20-557) has been jamming a lot
in recent weeks, and producing generally curling paper.
Today, after pulling around 10 sheets of jamming paper out of it,
I took a look at it.
I pulled all paper from both trays and fanned it and reinserted it.
After clearing the jams and soforth, it continued to jam on the
current duplex job. Cancelling that job, it seemed to continue to jam
on paper path tests, mostly in the duplexor, such that openning the
user-side side door tended to find at least one sheet.
I removed the duplexor and power cycled. I ran a 10-sheet test
from tray "ALL", and trays 2 and 3 seemed to print fine.
I reinserted the duplexor and power cycled, and ran
the same paper path test with duplex enabled. It didn't jam,
but it dog-eared the upper left corner of side 1 of many of the
test pages; 5 pages from tray 2 and 1 page from tray 3 were
dogeared with about a 1/4" corner folded.
I then created a cleaning page and processed it.
And reran the paper path test. It did slightly better, but not
acceptably. 2 dogears (out of 20 pages), both from tray 2, one
by 1/16" and one by 5/8".
I think it has exceeded my capacity to diagnose and repair.
Please try to take a look at it and less us know the strategy;
I'm sure this problem is exacerbated by humidity, but I do not think
it's within acceptable parameters.
Thanks.
--jhawk
