[66639] in Hotline Meeting
Re: Case 379018: no red on workstation in 2-131
daemon@ATHENA.MIT.EDU (Richard Hellegers)
Mon Jun 30 07:20:14 2003
Message-Id: <5.0.2.1.2.20030630071221.00ab8968@hesiod>
Date: Mon, 30 Jun 2003 07:20:15 -0400
To: hotline@MIT.EDU
From: Richard Hellegers <rhell@MIT.EDU>
In-Reply-To: <11439630.1056752897850.JavaMail.root@sheep.mit.edu>
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Great~ The VGA port is what is going wabbly, and we can't get a firm
connection. Also, we still need to do the shelf for the CPU in 2-132, correct?
At 06:28 PM 6/27/2003 -0400, you wrote:
>Hi Rich,
> I do not believe that the ultra5 has a separate video bd. Its
> integrated on the system/mother bd, and yes, if
>somehow this bd is loose inside the cpu, we will replace it.
> --Lou
>
>[6/27/2003 18:28:17 larugsi Comment]
>
>===========================================================
>Please retain the case reference in the subject line for future replies
>associated with this case
>
>Case History
>==================
>
>5/29/2003 19:59:31 daemon Email Received
>
>Date: Thu, 29 May 2003 19:59:27 -0400
>To: hotline@MIT.EDU
>From: Joe Foley <foley@MIT.EDU>
>Cc:
>Subject: no red on workstation in 2-131
>
>
>The monitor and the projector do not appear to be doing red.
>
>Joe
>
>
>5/30/2003 8:54:56 panza Comment
>
>
>The monitor on the sun system may be affected because of the A/V
>changeover in the cabinet. I believe that either the cable going into the
>video card is a bit sensitive. It seemed to flicker when I was there with
>the A/V guy while we were moving the intact system.
>
>Paul
>
>6/16/2003 12:44:56 jtguy Comment
>
>This is our 3rd attemp to gain access to 2-131, again a class is in
>attendance, we will try again later.
>+JOHN/Chris
>
>6/18/2003 17:55:10 larugsi Comment
>
>The problem appears in the control panel in the podium where the monitor
>cable plugs into. We will need audio visuals
>assistance, and this should take place sometime friday morning. Juan
>Vargas should be contacted on this issue.
> Thanks,
> --LOu
>
>6/18/2003 17:55:34 larugsi Email Sent
>
>(Through the web interface)
>To: jvargas@mit.edu
>Cc:
>Bcc:
>Subject: Case 379018: no red on workstation in 2-131
>Contents: Entire case history
>
>
>6/27/2003 12:25:40 larugsi Comment
>
>Believe that someone from audio visual was suppose to look at this issue
>last friday. It is not a faulty monitor, but
>where the monitor cable connects to (somewhere in the podium) is where I
>believe the failure is.
>The basic failure is that the monitor now lacks the color red. Please keep
>us posted.
> Thanks,
> --Lou
>
>6/27/2003 12:25:41 larugsi Email Sent
>
>(Through the web interface)
>To: avmaint@mit.edu,bmurphy@mit.edu
>Cc:
>Bcc:
>Subject: Case 379018: no red on workstation in 2-131
>Contents: Entire case history
>
>
>6/27/2003 15:33:28 daemon Email Received
>
>Date: Fri, 27 Jun 2003 15:33:25 -0400
>To: hotline@MIT.EDU
>From: Richard Hellegers <rhell@MIT.EDU>
>Cc:
>Subject: Re: Case 379018: no red on workstation in 2-131
>
>We will look at it, but I recall from our moving the shelving around and
>reconnecting to the workstation that the graphic VGA card in the CPU was
>very loose in its mounts, and we were not having much luck connecting to it
>for both the monitor relay and the projector signal.
>
>If we should discover it is the card, not the cable, will you folks replace
>the card?
>
>At 12:25 PM 6/27/2003 -0400, you wrote:
> >monitor now lacks the color red.
>
>Richard Hellegers
>Senior Audio Visual Specialist
>MIT Audio Visual Services
>Room 4-017
>77 Massachusetts Avenue
>Cambridge, MA 02139
>Phone (617) 253-2808
>Fax (617) 253-5945
>
>** Attachment decoded: part2 (text/html) 759 bytes
>** <http://web.mit.edu/tooltime/no_attachments.html?id=40518&case_id=379018>
>
>
>6/27/2003 18:28:17 larugsi Comment
>
>Hi Rich,
> I do not believe that the ultra5 has a separate video bd. Its
> integrated on the system/mother bd, and yes, if
>somehow this bd is loose inside the cpu, we will replace it.
> --Lou
Richard Hellegers
Senior Audio Visual Specialist
MIT Audio Visual Services
Room 4-017
77 Massachusetts Avenue
Cambridge, MA 02139
Phone (617) 253-2808
Fax (617) 253-5945
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Great~ The VGA port is what is going wabbly, and we can't get a firm
connection. Also, we still need to do the shelf for the CPU in
2-132, correct?<br>
<br>
At 06:28 PM 6/27/2003 -0400, you wrote:<br>
<blockquote type=cite class=cite cite>Hi Rich,<br>
I do not believe that the ultra5 has
a separate video bd. Its integrated on the system/mother bd, and yes,
if<br>
somehow this bd is loose inside the cpu, we will replace it.<br>
--Lou<br>
<br>
[6/27/2003 18:28:17 larugsi Comment]<br>
<br>
===========================================================<br>
Please retain the case reference in the subject line for future replies
associated with this case<br>
<br>
Case History<br>
==================<br>
<br>
5/29/2003 19:59:31 daemon Email Received<br>
<br>
Date: Thu, 29 May 2003 19:59:27 -0400<br>
To: hotline@MIT.EDU<br>
From: Joe Foley <foley@MIT.EDU><br>
Cc: <br>
Subject: no red on workstation in 2-131<br>
<br>
<br>
The monitor and the projector do not appear to be doing red.<br>
<br>
Joe<br>
<br>
<br>
5/30/2003 8:54:56 panza Comment<br>
<br>
<br>
The monitor on the sun system may be affected because of the A/V
changeover in the cabinet. I believe that either the cable going into the
video card is a bit sensitive. It seemed to flicker when I was there with
the A/V guy while we were moving the intact system.<br>
<br>
Paul<br>
<br>
6/16/2003 12:44:56 jtguy Comment<br>
<br>
This is our 3rd attemp to gain access to 2-131, again a class is in
attendance, we will try again later.<br>
+JOHN/Chris<br>
<br>
6/18/2003 17:55:10 larugsi Comment<br>
<br>
The problem appears in the control panel in the podium where the monitor
cable plugs into. We will need audio visuals<br>
assistance, and this should take place sometime friday morning. Juan
Vargas should be contacted on this issue.<br>
Thanks,<br>
--LOu<br>
<br>
6/18/2003 17:55:34 larugsi Email Sent<br>
<br>
(Through the web interface)<br>
To: jvargas@mit.edu<br>
Cc: <br>
Bcc: <br>
Subject: Case 379018: no red on workstation in 2-131<br>
Contents: Entire case history<br>
<br>
<br>
6/27/2003 12:25:40 larugsi Comment<br>
<br>
Believe that someone from audio visual was suppose to look at this issue
last friday. It is not a faulty monitor, but<br>
where the monitor cable connects to (somewhere in the podium) is where I
believe the failure is.<br>
The basic failure is that the monitor now lacks the color red. Please
keep us posted.<br>
Thanks,<br>
--Lou<br>
<br>
6/27/2003 12:25:41 larugsi Email Sent<br>
<br>
(Through the web interface)<br>
To: avmaint@mit.edu,bmurphy@mit.edu<br>
Cc: <br>
Bcc: <br>
Subject: Case 379018: no red on workstation in 2-131<br>
Contents: Entire case history<br>
<br>
<br>
6/27/2003 15:33:28 daemon Email Received<br>
<br>
Date: Fri, 27 Jun 2003 15:33:25 -0400<br>
To: hotline@MIT.EDU<br>
From: Richard Hellegers <rhell@MIT.EDU><br>
Cc: <br>
Subject: Re: Case 379018: no red on workstation in 2-131<br>
<br>
We will look at it, but I recall from our moving the shelving around and
<br>
reconnecting to the workstation that the graphic VGA card in the CPU was
<br>
very loose in its mounts, and we were not having much luck connecting to
it <br>
for both the monitor relay and the projector signal.<br>
<br>
If we should discover it is the card, not the cable, will you folks
replace <br>
the card?<br>
<br>
At 12:25 PM 6/27/2003 -0400, you wrote:<br>
>monitor now lacks the color red.<br>
<br>
Richard Hellegers<br>
Senior Audio Visual Specialist<br>
MIT Audio Visual Services<br>
Room 4-017<br>
77 Massachusetts Avenue<br>
Cambridge, MA 02139<br>
Phone (617) 253-2808<br>
Fax (617) 253-5945 <br>
<br>
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<<a href="http://web.mit.edu/tooltime/no_attachments.html?id=40518&case_id=379018" eudora="autourl">http://web.mit.edu/tooltime/no_attachments.html?id=40518&case_id=379018</a>><br>
<br>
<br>
6/27/2003 18:28:17 larugsi Comment<br>
<br>
Hi Rich,<br>
I do not believe that the ultra5 has
a separate video bd. Its integrated on the system/mother bd, and yes,
if<br>
somehow this bd is loose inside the cpu, we will replace it.<br>
--Lou</blockquote>
<x-sigsep><p></x-sigsep>
<b>Richard Hellegers <br>
Senior Audio Visual Specialist <br>
MIT Audio Visual Services <br>
Room 4-017 <br>
77 Massachusetts Avenue <br>
Cambridge, MA 02139 <br>
Phone (617) 253-2808 <br>
Fax (617) 253-5945 </b></html>
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