[60495] in Hotline Meeting
Re: Case 292723: This case has recently been updated
daemon@ATHENA.MIT.EDU (dryfoo@MIT.EDU)
Sat Jul 27 11:12:10 2002
From: dryfoo@MIT.EDU
Message-Id: <200207271512.LAA15777@thelonious.mit.edu>
To: Garry Zacheiss <zacheiss@MIT.EDU>
cc: hotline@MIT.EDU, DRYFOO@MIT.EDU, ops@MIT.EDU
In-Reply-To: Your message of "Sat, 27 Jul 2002 02:03:19 EDT."
<200207270603.CAA03911@brad-majors.mit.edu>
Date: Sat, 27 Jul 2002 11:12:07 -0400
Thanks for taking care of that. The thing that was hanging up the
printer was a FrameMaker document, printed from within the app.
Obviously it's the kind of thing I've printed hundreds of times before,
so why it suddenly needed updated firmware is beyond me.
-- G
} >> Believe that Gary's print job was causing the 79.4100 error. At gary
} >> Zacheiss's suggestion, we were able to print it in the 4500 HP Nice, and
} >> all was o.k. The HP Bud is an HP 8150, and may need its firmware
} >> upgraded. Ops, could you please look into this issue.
}
} The printer was running with fairly old firmware; I updated it to the
} same thing the cluster printers are running. No guarantee it will help
} in this case, but the newer firmware did eliminate at least some of the
} 79 service errors on cluster printers.
}
} Garry