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Re: Case 256344: This case has recently been updated

daemon@ATHENA.MIT.EDU (Michael Maier)
Mon Mar 18 07:58:29 2002

Message-Id: <5.1.0.14.2.20020318080157.021e36d8@hesiod>
Date: Mon, 18 Mar 2002 08:03:21 -0500
To: hotline@mit.edu
From: Michael Maier <maier@MIT.EDU>
In-Reply-To: <200203142103.QAA16658@hampster.mit.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed

Lou:
         You can do what is necessary to the machines.  Since I have 
nothing to do with the software that resides on the machine, it is fine if 
you have to reinstall them.

         Mike



At 04:03 PM 3/14/2002 -0500, you wrote:
>Case 256344 has recently been updated and stands as follows.
>Please retain the case number in the subject line for future replies
>connected with this case.
>
>Most recent entry
>=================
>(Comment [03/14/2002 16:03:31 by larugsi])
>
>Mike,
>     We were finaly able to gain access to the 3-462 cluster
>     when no classes were going on.
>     The system named Edward needs a mouse replacement &
>     software re-installed. We need permisson to re-install
>     the software.
>
>      Claribel has a broekn cd rom drive and will also need
>      replacement. Please let me know about the software
>      install for edward.
>                     Thanks,
>                           --Lou
>
>Case History
>============
>
>Email Received [02/04/2002 09:24:24 by daemon]
>
>Date: Mon, 04 Feb 2002 09:26:29 -0500
>To: hotline@MIT.EDU
>From: Michael Maier <maier@MIT.EDU>
>Cc:
>Subject: Athena Computers
>
>
>In room 3-462 there computer "Edward.mit.edu" had the message to send mail
>here and said "Failed to activate successfully".  Also it appears that the
>mouse is not working on this unit.
>
>Also the computer Claribel.mit.edu has a CD-Rom drive that looks like it
>has been destroyed.  Sometimes it makes a lot of noise so the unit get
>unplugged when this happens.
>
>
>
>
>
>Comment [03/05/2002 12:10:51 by jjmorey]
>
>this has been outstanding for a month?
>
>Email Sent [03/05/2002 12:10:51 by jjmorey]
>
>(Through the web interface)
>To: larugsi@mit.edu
>Cc: jtguy@mit.edu
>Bcc: bmurphy@mit.edu
>Subject: Case 256344: This case has recently been updated
>Contents: Entire case history
>
>
>Email Sent [03/05/2002 12:11:18 by jjmorey]
>
>(Through the web interface)
>To: bmurphy@mit.edu
>Cc:
>Bcc:
>Subject: Case 256344: This case has recently been updated
>Contents: Entire case history



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