[58265] in Hotline Meeting
Re: Case 257464: This case has recently been updated
daemon@ATHENA.MIT.EDU (Mark Van Dyke)
Fri Feb 8 15:28:24 2002
Message-ID: <3C643370.1080103@mit.edu>
Date: Fri, 08 Feb 2002 15:22:08 -0500
From: Mark Van Dyke <mvan@MIT.EDU>
MIME-Version: 1.0
To: Camilla R Fox <cfox@MIT.EDU>
CC: hotline@MIT.EDU, stopit@MIT.EDU, ops@MIT.EDU
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit
Camilla,
I've sent mail to both rapiwat and mizuki reminding them of the rules,
but also asking if the jobs were course-related and if so, to point us
to the material.
Mark
Camilla R Fox wrote:
>So the complaint came to hotline at 16:19; there's three jobs that might
>be the ones that annoyed him:
>
> rapiwat 15:42-15:53 (35 pages)
> mizuki 16:11-16:21 (47 pages)
> rapiwat 16:24-17:04 (39 pages)
>
>rapiwat printed a total of 332 pages, and mizuki 222, over the course
>of the evening. I don't think the 10 minute jobs are unreasonable (my
>cut-off is usually 20m) while the one that took 40 minutes probably is.
>
>Given the number of pages, I'm guessing the user didn't realise it was
>so big and slow (it's probably got a lot of high resolution images).
>
>Perhaps rather than simply SUYA'ing the users, asking them if the
>documents are course stuff from the web, and if so, which+where, would
>be useful. Given that it's start of term, it seems likely that some
>professor needs to be helped to make his PDF files more manageable,
>or to use copytech, or something along those lines.
>
