[57630] in Hotline Meeting
Fwd: Re: prof trying to use old jack in bldg 1; case 248013
daemon@ATHENA.MIT.EDU (Alicia Allen)
Thu Dec 13 07:46:46 2001
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Date: Thu, 13 Dec 2001 07:44:18 -0500
To: hotline@MIT.EDU
From: Alicia Allen <iggy@MIT.EDU>
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Hi,
Is this enough information for you guys to help this professor out?
He is trying to use a jack that shouldn't work, and below is a
description of the location of one jack in the office that should
work. If he would like the other jack activated, then we will need
an account number to bill the activation to.
Alicia
>X-Sender: morgante@hesiod
>Date: Thu, 13 Dec 2001 07:17:22 -0500
>To: Alicia Allen <iggy@mit.edu>, computing-help@mit.edu
>From: "John A. Morgante" <morgante@MIT.EDU>
>Subject: Re: prof trying to use old jack in bldg 1
>In-Reply-To: <p05010424b83d8d3cc8c1@[18.142.3.185]>
>Mime-Version: 1.0
>
>Alicia,
>
>I looked thru my B1 as-built drawings and it shows that I installed 2 new
>jacks in this space (1-376). When you walk in the room to the left of the
>window will be new jack 1-376-61 port 2 is active, to the right of the
>window is new jack 1-376-62 it shows nothing active.
>
>To give you more info, 1-376-61-2 is wired to device EJ74 1-18.
>
>Alicia: Also, the active jack should have a green data icon placed on it, I
>did them myself. I can't give you anymore than that unless the Proff. means
>anthor office other than 1-376. All the old jacks aren't operational for data.
>
>-John
>
>At 05:44 PM 12/12/01 -0500, Alicia Allen wrote:
>>Hi John,
>>
>>Could you look into this? Can you tell us if there was a new jack
>>installed in this room? Apparently there is a lot of furniture and
>>the Professor can't find a new one. He was also away most of the
>>summer.
>>
>>If there isn't, who can we ask for an account number to get this
>>fixed, since this should have been part of the rewiring (apparently).
>>
>>I'm creating a casetracker case for this with this email.
>>
>> name: Logcher, Robert D
>> email: rlogcher@MIT.EDU
>> phone: (617) 253-7129
>> address: 1-376
>>department: Civil & Envrnmtl Eng
>> title: Professor Emeritus
>> alias: R-logcher
>>
> >Hotline has case 248013 open about this, but they don't want us to
>>take that out of their queue.
>>
>>thanks,
>>Alicia
>>
>>
>>12/11/2001 11:49:31 daemon Email Received
>>
>> Date: Tue, 11 Dec 2001 11:49:29 -0500
>> To: hotline@MIT.EDU
>> From: Robert Sanderson <bobsand@MIT.EDU>
>> Cc:
>> Subject: hedgehog down ( 1-376)
>>
>>
>> soxfan:11:25am: Red Sox #1 Fan! hostinfo hedgehog
>> Desired host: hedgehog
>> Official name: hedgehog.MIT.EDU
>> Host address: 18.58.1.46
>> Host info: SUN/SPARCSTATION-5/SOLARIS
>> soxfan:11:46am: Red Sox #1 Fan!
>>
>> prof Logcher called to say it failed to activate.
>> okay to reinstall software. If he is not there
>> get the key in 1-290.
>>
>> 12/11/2001 19:36:26 larugsi Comment
>>
>> It appears that this system is off the net, and looks like
>> the utp jack/port may be the culprit.
>> The jack is labeled as 1-376-1. Vdsit, could you please look into
>>this issue, and keep hotline/casetracker informed.
>> Thanks,
>> --Lou
>> 12/11/2001 19:36:26 larugsi Email Sent
>>
>> (Through the web interface)
>> To: vdist-trb@mit.edu
>> Cc:
>> Bcc:
>> Subject: Case 248013: This case has recently been updated
>> Contents: Entire case history
>>--
>>
>>-----------------------------------------------------------------------
>>Alicia Allen iggy@mit.edu
>>MIT Information Systems, (617) 253-0191
>>Voice/Data Installation Team Leader page: alicia@skytel.com
>>MIT Network Security E19-722
>>-----------------------------------------------------------------------
>>
--
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Alicia Allen
iggy@mit.edu
MIT Voice Data Installation Services Team (617) 253-0191
MIT Network Security
E19-722
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