[56968] in Hotline Meeting

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Up'ing printers

daemon@ATHENA.MIT.EDU (Brian Murphy)
Mon Oct 22 09:18:30 2001

Message-Id: <5.0.2.1.2.20011022091309.00a740f8@hesiod>
Date: Mon, 22 Oct 2001 09:17:58 -0400
To: cfox@MIT.EDU
From: Brian Murphy <bmurphy@MIT.EDU>
Cc: hotline@MIT.EDU
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed

Camilla,

I can understand your frustration in these situations, but there is really 
no professional need to use this tone in your e-mail. It only leads to 
aggravating the issue and causing us all to work less efficiently with each 
other. I will remind everyone on the team to take a little more time to 
ensure that all appropriate steps are taken on a given task so that this, 
or similar issues, do not arise in the future....Brian

To: hotline@MIT.EDU, bobsand@MIT.EDU
Subject: Case 238240 (homer)
Date: Sun, 21 Oct 2001 13:34:15 -0400
From: Camilla R Fox <cfox@MIT.EDU>


How many times do I have to ask you, to please clear the message as well
as up the printer, when a printer's been down'd?

I even provided both commands in my email, so you've really got no excuse
this time.

Oct 15 00:46:20 paper-pusher.mit.edu lpd[24108]: homer: cfox@ATHENA.MIT.EDU
(auth): lpc down homer
Oct 15 00:46:27 paper-pusher.mit.edu lpd[24115]: homer: cfox@ATHENA.MIT.EDU
(auth): lpc msg homer toner low
Oct 15 09:20:18 paper-pusher.mit.edu lpd[14327]: homer: bobsand@ATHENA.MIT.EDU
(auth): lpc up homer



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