[5647] in Hotline Meeting

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DEAD RT LIST

daemon@ATHENA.MIT.EDU (jjmorey@ATHENA.MIT.EDU)
Wed Jul 17 18:32:46 1991

From: jjmorey@ATHENA.MIT.EDU
To: hotline@ATHENA.MIT.EDU
Cc: rita@ATHENA.MIT.EDU
Date: Wed, 17 Jul 91 18:32:27 EDT


   System M16-034-3
   Problem Power drops
   S/N 26-0000370
   Log# W 107090203

Action:

  Patrick Sheehan of DEC's Desktop Services has reported that a new
  power supply has been ordered.  No ETA at this time.  -Rita 7/10

  I met with Tom Shanley of DEC's Desktop Services.  He would report
  back with an ETA on Tues. 7/16.  -Rita 7/16


   System M16-034-20
   Problem blinking 22
   S/N 26-0000387
   Log# W 107030317

Action:

   I have spoken to Tom Shanley (DEC) and he has ordered a drive for this
  system. It should be in next week, (7/8-7/12). -Rita  7/3


    ETA for the Fixed-Disk as reported by Patrick Sheehan of DEC's
  Desktop Services is Wed, 7/10.  -Rita 7/9

    ETA for the Fixed-Disk as reported by Patrick has been upgraded
  to delivery on Thurs. 7/11.  -Rita 7/10

    Patrick used the disk for this system for a fix in W20 that needed a
  disk.  (A new one has been ordered.) -Rita 7/12


  I met with Tom Shanley of DEC's Desktop Services.  He would report
  back with an ETA on repairs on Tues. 7/16.  -Rita 7/15


   System W20-575-7
   Problem system flashed 89 in digital display.
   S/N 
   Log#1   W107020004
   LOG#2:  W107120236

Action:

   I met with Patrick Sheehan from DEC and we tested this RT.
   I was able to install software, however it went to blinking 89.
   (No mention of a bad disk, though...hmmm.)
   A new service call will be logged when I get back to e40. -Rita 7/12
   Problem:  possible memory board failure


   System M4-167-11
   Problem power supply
   S/N 26-0002624
   Log# W107150223

Action:

NONE AS OF YET.


   System M16-034-23
   Problem -Slot 5- RT PC Baseband Adapter 4.
   S/N 
   Log# W107150176

Action:

  I met with Tom Shanley of DEC's Desktop Services.  He would report
  back with an ETA on repairs on  Tues. 7/16.  -Rita 7/15

  Nunzio had left voice mail to get in touch with Diana at desktop.
  They want'd to know if this RT was a desktop or floor model.
  I called and spoke to Mark and let him know.


System W20-575-21
Problem Blinking 89 in digital display
S/N  athena16
Log# W107120241

Action:

   I met with Patrick Sheehan (DEC).  We ran diags on this machine.
   There was a hardware problem.
   SRN: 13-74c
   Fixed-disk drive in location C
   RT Fixed-disk Drive Type R40

   Patrick had a drive, he installed it.
   I have installed software, but it went back to all the blinking numbers.
   We ran diags again, and no problem was found.

   Problem:  needs R40 controller
   SN:  athena16
   LOG#: W107120241  -Rita

   I met with Tom Shanley of DEC's Desktop Services.  He would report
   back with an ETA on repairs on Tues. 7/16.  -Rita 7/15

  Tom has troubleshooted this system 7/16/91. Tried a disk controller (no go).
  Suspects other pieces of hardware, and should have more parts on Wednesday.
                                      --Lou



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