[54474] in Hotline Meeting
case 207191
daemon@ATHENA.MIT.EDU (John J Morey)
Tue Apr 3 11:31:46 2001
Message-Id: <200104031531.LAA05003@m66-080-19.mit.edu>
To: hotline@MIT.EDU
cc: snoopy1@MIT.EDU, sampson@MIT.EDU, lit-net@MIT.EDU
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Date: Tue, 03 Apr 2001 11:31:41 -0400
From: John J Morey <jjmorey@MIT.EDU>
Hi Joe -
Who exactly does the printer belong to? Athena? If it does not belong
to athena why do you feel we are the people that should replace it? What
is the S/N of the printer? Does it have a service contract with anyone,
ie: pcservice. And any other pertinent info you may have. With this info.
we will be able to get you on the right track.
As for the original note (which i've attached) im not sure who closed it.
**********************
John Hewit-Morey
Assistant Team Leader Hardware Services
jjmorey@mit.edu
617-253-6367
**********************
Date: Tue, 03 Apr 2001 10:24:09 -0400
To: hotline@MIT.EDU
From: Joey Gottinger <snoopy1@MIT.EDU>
Cc: sampson@MIT.EDU, snoopy1@MIT.EDU, lit-net@MIT.EDU
Subject: Printer LITS
I have written to CASETRACKER on several occasions, requesting the
replacement of the aging LITS printer in Bldg 14N. The printer is on
the ARBOR-EATER server/queue. This machine is critical to the
literature department and can no longer operate reliably. It continues
to crash. Can we get this replaced as soon as possible as the End of
Term is rapidly approaching?
I refer to my original Casetracker #204633.
Joey Gottinger
___________________________________________________________________
,-~~-.___ Joseph R Gottinger, Consultant
/ (, \ MIT Information Systems
( ) 0 W92-175 - Dept Computing Support
\ ) \ _ _/ Cambridge, MA 02139
\_/-, /
==== // http: web.mit.edu/snoopy1/www
/ \-'~; /~~~(O) tel: (617) 253-7678
/ __/~| / | cell: (617) 592-4533
=(_______| (_________|
___________________________________________________________________
"It was a Dark and Stormy Night....."
03/15/2001 15:47:05 www Client added Web Entry
------------------Original note 204633
As the contract IS person for the Literature and HASS departments, it has
been brought to my attention that the printer
LITS (on arbor-eater.mit.edu) in 14N-422 has been increasingly
malfunctioning. The printer is quite old now and has
become unreliable.
Request an immediate upgrade for this machine. Feel free to contact me with
any comments/questions
03/20/2001 09:18:23 www Client added Web Entry
Has this case been assigned to the appropriate consoltant/team as of 20 Mar
01?
