[53972] in Hotline Meeting

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Re: Case 202234: This case has recently been updated

daemon@ATHENA.MIT.EDU (Garry Zacheiss)
Thu Feb 22 21:01:56 2001

Message-Id: <200102230201.VAA13722@riff-raff.mit.edu>
To: hotline@MIT.EDU
In-Reply-To: Your message of "Thu, 22 Feb 2001 17:58:56 EST."
             <200102222258.RAA09154@hampster.mit.edu> 
Date: Thu, 22 Feb 2001 21:01:51 -0500
From: Garry Zacheiss <zacheiss@MIT.EDU>

>> Twice now I've come into room 1-115, activated the Athena workstation
>> with the KVM switch, and found that the machine had crashed with the
>> screen saver locked on the display.  To reboot I had to power cycle the
>> machine using the power switch on the back of the machine; the front
>> panel button did nothing.  Please have a look at it.

   I assume this got forwarded to me since it looks like it a software
defect; this is almost certainly the failure mode we've seen in the past
of the Ultra 10 crashing card when certain xss modules display on it.

   I don't have any better ideas now than the last time this came up;
We'll be upgrading versions of both Solaris and xss over the summer, and
this might have some effect.  Otherwise, people should be told to either
not leave themselves logged in there, or skip the automatic startup of
xss (set skip_xss in .environment).

   I have some suspicion that the problem affects Elite 3d Ultra 10s
more than Creatoe 3d Ultra 10s, but no hard evidence.  You can tell thg
that replacing the machine won't do anything for the problem, though.

Garry


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