[53149] in Hotline Meeting
Re: Case 194701: This case has recently been updated
daemon@ATHENA.MIT.EDU (Brian Fisher)
Fri Dec 15 22:27:53 2000
Message-Id: <001401c06710$237fa740$e400f412@pandachu>
From: "Brian Fisher" <panda@MIT.EDU>
To: <hotline@MIT.EDU>
Date: Fri, 15 Dec 2000 22:27:37 -0500
Mime-Version: 1.0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Hi,
The printer is named "edgerton". It is a HP5SI located in NW10-034 (the
lounge). I believe the hostname is actually edgerton-p.
Brian
----- Original Message -----
From: <hotline@MIT.EDU>
To: <PANDA@MIT.EDU>
Sent: Friday, December 15, 2000 9:10 PM
Subject: Case 194701: This case has recently been updated
> Case 194701 has recently been updated and stands as follows.
> Please retain the case number in the subject line for future replies
> connected with this case.
>
> Most recent entry
> =================
> (Comment [12/15/2000 21:10:31 by larugsi])
>
> Please send to hotline the name & location of this printer
> and if its an HP4SI or an HP5SI.
> Thanks,
> --Lou
>
> Case History
> ============
>
> Email Received [12/13/2000 01:54:10 by daemon]
>
> Date: Wed, 13 Dec 2000 01:53:54 -0500
> To: hotline@MIT.EDU
> From: Brian Fisher <panda@MIT.EDU>
> Cc:
> Subject: Edgerton printer jams
>
>
> Hi,
> I am the RCC for Edgerton. I got reports of the Edgerton printer
> jamming, and I went to check it out. The printer jams every single
> time one tries to print. When I open up the printer, I need to pull
> out the toner cartridge to see where it jams. Once I pull out the
> toner cartridge, I will see part of the last piece of paper that went
> through the printer. I can pull it out, in its entirety, but the
> printer will jam again the next time something is printed.
>
> Could somebody fix this?
>
> Thanks,
> Brian Fisher
> Edgerton RCC
>
>
> Email Received [12/15/2000 11:42:21 by daemon]
>
> Date: Fri, 15 Dec 2000 11:41:46 -0500
> To: hotline@MIT.EDU
> From: Loriann Higashi <rccsuper@MIT.EDU>
> Cc: rccsuper@MIT.EDU
> Subject: case #194701
>
>
> Printer has been downed, with a comment left that it's waiting for
> service. So, after it's fixed, please re-enable the printer.
>
> Thanks,
> -Lori
>
> *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
> Lori Higashi & Teresa Lai rccsuper@mit.edu
> Resnet Coordinators MIT, N42-140
>
>
>
>
