[47330] in Hotline Meeting

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Re: Case 140639: broken adjustable desk in 38-370

daemon@ATHENA.MIT.EDU (Joey Richards)
Wed Apr 28 15:55:58 1999

Date: Wed, 28 Apr 1999 15:54:42 -0400
From: Joey Richards <bigjoe@MIT.EDU>
To: hotline@MIT.EDU
Message-Id: <19990428155442.A14593@bork.mit.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
In-Reply-To: <199904281939.PAA15672@team-usa.MIT.EDU>; from hotline@MIT.EDU on Wed, Apr 28, 1999 at 03:39:21PM -0400

hotline@MIT.EDU <hotline@MIT.EDU> wrote:
> Case 140639 has been recently updated and currently stands as follows:
> 
> 
> Date: Wed, 28 Apr 1999 13:24:59 -0400
> To: hotline@MIT.EDU
> From: Joey Richards <bigjoe@MIT.EDU>
> Subject: broken adjustable desk in 38-370
> 
> The adjustable desk holding m38-370-16 is broken; the left
> side does not move up or down, causing it to be fixed in the
> highest position.
> 
> joey
> 
> 
> 
> Lou and myself went there. We fixed the table temporary. It keeps getting
> stuck when it goes all the way to the top. 
> 
> THERE IS NO REASON FOR THIS TO GO UP TO STANDING HEIGHT. IF NEED BE USE A
> QUICKSTATION

I hope this is not intended as the rude reprimand which it comes across
to be.  

I found the desk in its uppermost, broken position, attempted to lower
it.  I then determined that my efforts were more likely to cause damage
than to correct the situation, so I reported it to hotline.

I have not in the past received updates regarding broken hardware which
I have reported to hotline, which is why I am bothered by this one.  If
reporting in the future will get more "YOU'RE AN IDIOT DON'T BREAK THE
HARDWARE"-type replies, it certainly doesn't encourage me to continue
helping the Athena support staff do their jobs effectively.

joey

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