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case 139501

daemon@ATHENA.MIT.EDU (John Morey)
Thu Apr 15 07:29:33 1999

Date: Thu, 15 Apr 1999 07:29:30 -0400
From: John Morey <jjmorey@MIT.EDU>
To: hotline@MIT.EDU

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<CENTER><H2>Case 139471<BR>
PETROS                           KOMODROMOS                      </H2></CENTER>
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<tr>
<td valign=top align=right>
<p align=right>Category: 
</td><td valign=top bgcolor="#ffffff" align=left><P><B><FONT COLOR="#CC3333">Hotline             </FONT></B>

</td><td valign=top align=right>
<p align=right>Sub Category: 
</td><td valign=top bgcolor="#ffffff" align=left><P>Hardware            

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<p align=right>Status: 
</td><td valign=top bgcolor="#ffffff" align=left><P>PENDING             

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<tr>
<td valign=top align=right>
<p align=right>Priority: 
</td><td valign=top bgcolor="#ffffff" align=left><P>NORMAL    

</td><td valign=top align=right>
<p align=right>Thaw: 
</td><td valign=top bgcolor="#ffffff" align=left><P>&nbsp;

</td><td valign=top align=right>
<p align=right>Assigned: 
</td><td valign=top bgcolor="#ffffff" align=left><P>&nbsp;

</td></tr>
<TR><TD COLSPAN=6><HR><P></TD></TR>
<tr>
<td valign=top align=right>
<p align=right>Summary: 
</td><td valign=top bgcolor="#ffffff" align=left colspan=5><P>&nbsp;

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Next Step: 
</td><td valign=top bgcolor="#ffffff" align=left colspan=5><P>&nbsp;

</td></tr>
<TR><TD COLSPAN=6><HR><P></TD></TR>
<tr>
<td valign=top align=right>
<p align=right>Last Name: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P><B><FONT COLOR="#CC3333">KOMODROMOS                      </FONT></B>

</td><td valign=top align=right>
<p align=right>Phone: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>3-7657         

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>First Name: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P><B><FONT COLOR="#CC3333">PETROS                          </FONT></B>

</td><td valign=top align=right>
<p align=right>Phone2: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>&nbsp;

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Location: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>1-245                         

</td><td valign=top align=right>
<p align=right>Email: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>PETROS@MIT.EDU                                                  

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Title: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>GRADUATE                                          

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Department: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>Unknown

</td></tr>
<TR><TD COLSPAN=6><HR><P></TD></TR>
<tr>
<td valign=top align=right>
<p align=right>Hardware: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>&nbsp;

</td><td valign=top align=right>
<p align=right>Model: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>&nbsp;

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>O.S.: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>&nbsp;

</td><td valign=top align=right>
<p align=right>Version: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>&nbsp;

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Software: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>N/A                             

</td><td valign=top align=right>
<p align=right>Version: 
</td><td valign=top bgcolor="#ffffff" colspan=2 align=left><P>&nbsp;

</td></tr>
<TR><TD COLSPAN=6><HR><P></TD></TR>
<tr>
<td valign=top align=right>
<p align=right>Rec'd By: 
</td><td valign=top bgcolor="#ffffff" align=left><P>client  

</td><td valign=top align=right>
<p align=right>Modified: 
</td><td valign=top bgcolor="#ffffff" align=left><P>cpontier

</td><td valign=top align=right>
<p align=right>Closer: 
</td><td valign=top bgcolor="#ffffff" align=left><P>&nbsp;

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Date: 
</td><td valign=top bgcolor="#ffffff" align=left><P>04/14/1999

</td><td valign=top align=right>
<p align=right>Date: 
</td><td valign=top bgcolor="#ffffff" align=left><P>04/14/1999

</td><td valign=top align=right>
<p align=right>Date: 
</td><td valign=top bgcolor="#ffffff" align=left><P>&nbsp;

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Time: 
</td><td valign=top bgcolor="#ffffff" align=left><P>12:54:09 PM        

</td><td valign=top align=right>
<p align=right>Time: 
</td><td valign=top bgcolor="#ffffff" align=left><P>05:12:54 PM        

</td><td valign=top align=right>
<p align=right>Time: 
</td><td valign=top bgcolor="#ffffff" align=left><P>&nbsp;

</td></tr>
<tr>
<td valign=top align=right>
<p align=right>Method: 
</td><td valign=top bgcolor="#ffffff" align=left><P>E-Mail              

</td></tr>
<TR><TD COLSPAN=6><HR><P></TD></TR>

<tr>
<td valign=top align=right>
<p align=left><strong>Case History: </strong>
</td></tr>
<tr><td valign=top bgcolor="#ffffff" align=left colspan=6>
<BR>
<b>--- Entry: Wednesday, Apr 14, 1999 12:54 PM   -- Email Received --</b><BR>
-----------------------------------<BR>
Date: Wed, 14 Apr 1999 12:53:29 -0700<BR>
To: hotline@MIT.EDU<BR>
From: Petros Komodromos &lt;petros@MIT.EDU&gt;<BR>
<BR>
Dear Sir,<BR>
<BR>
The workstation stymie@mit.edu in room 1-245<BR>
has crushed and since then does not boot.<BR>
Can someone come and take a look of it.<BR>
It is the first machine as you get into 1-245<BR>
room sitting next to a Dell PC. <BR>
<BR>
I would greatly appreciate if you can fix it as <BR>
soon as possible to allow me to continue my work.<BR>
<BR>
Thank you very much in advance<BR>
Petros<BR>
<BR>
=================================================================<BR>
Petros Komodromos                    Home address:<BR>
Office: 1-245                        540 Memorial Drive, Apt#1407   <BR>
Tel.: (617) 253-7657                 Cambridge, MA 02139<BR>
petros@mit.edu                       Tel.: (617) 577-9869<BR>
http://www.mit.edu/people/petros           (617) 577-5830<BR>
Intelligent Engineering Systems Laboratory (IESL) <BR>
Department of Civil and Environmental Engineering <BR>
Massachusetts Institute of Technology <BR>
=================================================================<BR>
<BR>
<BR>
<BR>
<BR>
<b>--- Entry: Wednesday, Apr 14, 1999 5:12 PM    -- cpontier --- </b><BR>
Lou and Myself went there and replaced the hard drive. The hard drive that we took out has files stored localy and where going to get this backed up for Petros. When this is all done well have Petros go and retrieve his files. <BR>
<BR>
When all this is done the hard drive will be called in for a replacement.<BR>
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