[47058] in Hotline Meeting
case 138033
daemon@ATHENA.MIT.EDU (Barry M Stoelzel)
Wed Mar 31 12:10:45 1999
To: hotline@MIT.EDU
Cc: barrys@MIT.EDU
Date: Wed, 31 Mar 1999 12:10:42 EST
From: Barry M Stoelzel <barrys@MIT.EDU>
MIT Polaris
84 Mass Ave 257 Cederhill St
Mail Stop W20-021 Marlboro, Ma 01752
Cambridge, Ma 02139 1 800 626 1661
Customer Number = 100092-s041 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
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Date Shipped: 3.31.99
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DHL# 8846763096
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RMA# 374081
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Part Description: floppy drive
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Part Number: 540-2854-01
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Hotline Number: 138033
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Building and Room#: E51-051
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Machine Type: Sun Sparc 4
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CPU S/N: 630f01f1
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Hostname: E51-075-11
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Repair Information:
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Symptoms: drive constantly tries to eject disks, even though no
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disks are present.
Diags Used: examined drive and found metal guard from a floppy
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jammed in the drive. removed object. drive still
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trying to eject non-existant diskettes.
Resolution: replaced floppy drive. system is OK.
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Repaired By: barrys
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Date: 3.31.99
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