[46592] in Hotline Meeting

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56-114 still acting up

daemon@ATHENA.MIT.EDU (Craig A. Counterman)
Thu Feb 11 22:13:25 1999

To: hotline@MIT.EDU
Cc: ccount@MIT.EDU
In-Reply-To: [416]
Date: Thu, 11 Feb 1999 22:13:21 EST
From: "Craig A. Counterman" <ccount@MIT.EDU>


Note that the chronology was:

Tuesday afternoon: thg reports machine crashed when he logged out
		after reseting the video to lower resolution 24 bit
		mode (case 133399) 
Tues evening: machine reinstalled (case 133399 closed) 
Wed afternoon: machine had been in use by one user during the morning,
	AV and I went to room in the afternoon.  I set the display to
	24 bit while AV set the projector, logged out, the machine
	didn't crash, seemed fine, I reset it to the default, all
	seemed well.  I checked later that day, it was pinging.
Thursday afternoon: thg says it was crashed when he got there.

I suggest checking the logs to see when the machine was up, when it
was used, and when it crashed.

The only way to be sure that the video resetting is the problem is to
do another install, and noone will change the video until E40 tests
the 24 bit issues extensively.  If the machine crashes with the
defaults, we'll know it is the machine.  If the E40 machine crashes,
we'll know it's a problem with the 24 bit mode.

I believe thg won't use 56-114 again till next thursday.

Thanks,
Craig

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To: Abby Fox <ajfox@MIT.EDU>
Cc: f_l@MIT.EDU, 11.520staff@MIT.EDU
Subject: Workstation in 56-114
Date: Thu, 11 Feb 1999 21:04:07 EST
From: "Thomas H. Grayson" <thg@MIT.EDU>

Abby,

When I came in to use the workstation in 56-114 this afternoon, it had
crashed again in exactly the same way as I described on Tuesday.  I'm
getting good at crawling underneath the console to unplug the CPU.
When it came back up, it was in 1280x1024x76, 8-bit mode (presumably
the default).  Since the projector looked terrible at this resolution,
I reset it to 1152x900x76, 24-bit mode and left it that way.  Since the
machine had crashed after the reinstall but before I laid hands on it,
I think it's fair to say that my alterations probably had little to do
with the machine's misbehavior earlier this week, but I don't know what
people were doing with the machine just before I got there.  In any case,
the machine is still sick and needs a closer look.

Thanks,
Tom

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