[46145] in Hotline Meeting
Re: Case 127355: Burton house printer
daemon@ATHENA.MIT.EDU (Alicia Allen)
Thu Dec 10 17:22:03 1998
In-Reply-To: <199812101419.JAA19660@team-usa.MIT.EDU>
Date: Thu, 10 Dec 1998 17:23:33 -0500
To: hotline@MIT.EDU
From: Alicia Allen <iggy@MIT.EDU>
I have *Finally* been informed that it seems that most of the problem
has been 79 Service Errors. I have asked the RCCs to deal with this.
It sounds like you can close this log.
thanks anyhow,
Alicia
>Case 127355 has been recently updated and currently stands as follows:
>
>-----------
>
>--- Entry: Monday, Nov 30, 1998 1:23 PM -- Email Received --
>-----------------------------------
>Date: Mon, 30 Nov 1998 13:24:38 -0500
>To: hotline@MIT.EDU
>From: Alicia Allen <iggy@MIT.EDU>
>Cc: rcc-dorm-bc@MIT.EDU
>Subject: Burton house printer
>
>Hi,
>In a recent conversation with staff from ODSUE I was told that the Burton
>House printer has been out of service a great deal lately and they were
>wondering if it is just getting old and needs to be replaced or if perhaps
>he needs an overhaul or something?
>
>I thought maybe it needs a new Service Pack. Is there a good way for you
>to tell that? Is more information needed about the problems it is having?
>
>Thanks,
>Alicia
>
>----------------------------------------------
>Alicia Allen
>iggy@mit.edu (617) 253-0191
>Resnet Coordinator MIT, N42-140
>----------------------------------------------
>
>
>
>--- Entry: Monday, Nov 30, 1998 2:57 PM -- jjmorey ---
>--- Sent E-Mail (Entire Log) To: IGGY@MIT.EDU
>
>Ummm, we are not aware of any problems with this printer.
>
>
>JJ
>
>
>--- Entry: Friday, Dec 04, 1998 7:48 AM -- jjmorey ---
>--- Sent E-Mail (Entire Log) To: IGGY@MIT.EDU
>if this is still a problem have the customer get in touch
>with hotline with more info on the prob they are having
>thanks
>
>jj
>
>
>
>--- Entry: Log Closed on Friday, Dec 04, 1998 7:48 AM -- jjmorey ---
>
>--- Entry: Friday, Dec 04, 1998 11:44 AM -- Email Received --
>-----------------------------------
>Date: Fri, 4 Dec 1998 11:46:24 -0500
>To: hotline@MIT.EDU
>From: Alicia Allen <iggy@MIT.EDU>
>Cc: adavis@MIT.EDU
>Subject: Re: Case 127355: Burton house printer
>
>I have written to the person who brought thisto my attention and he is
>gathering more information.
>
>thanks,
>Alicia
>
>>Case 127355 has been recently updated and currently stands as follows:
>>
>>-----------
>>
>>--- Entry: Monday, Nov 30, 1998 1:23 PM -- Email Received --
>>-----------------------------------
>>Date: Mon, 30 Nov 1998 13:24:38 -0500
>>To: hotline@MIT.EDU
>>From: Alicia Allen <iggy@MIT.EDU>
>>Cc: rcc-dorm-bc@MIT.EDU
>>Subject: Burton house printer
>>
>>Hi,
>>In a recent conversation with staff from ODSUE I was told that the Burton
>>House printer has been out of service a great deal lately and they were
>>wondering if it is just getting old and needs to be replaced or if perhaps
>>he needs an overhaul or something?
>>
>>I thought maybe it needs a new Service Pack. Is there a good way for you
>>to tell that? Is more information needed about the problems it is having?
>>
>>Thanks,
>>Alicia
>>
>>----------------------------------------------
>>Alicia Allen
>>iggy@mit.edu (617) 253-0191
>>Resnet Coordinator MIT, N42-140
>>----------------------------------------------
>>
>>
>>
>>--- Entry: Monday, Nov 30, 1998 2:57 PM -- jjmorey ---
>>--- Sent E-Mail (Entire Log) To: IGGY@MIT.EDU
>>
>>Ummm, we are not aware of any problems with this printer.
>>
>>
>>JJ
>>
>>
>>--- Entry: Friday, Dec 04, 1998 7:48 AM -- jjmorey ---
>>--- Sent E-Mail (Entire Log) To: IGGY@MIT.EDU
>>if this is still a problem have the customer get in touch
>>with hotline with more info on the prob they are having
>>thanks
>>
>>jj
>
>
>
>
>
>----------------------------------------------
>Alicia Allen
>iggy@mit.edu (617) 253-0191
>Resnet Coordinator MIT, N42-140
>----------------------------------------------
>
>
>
>--- Entry: Thursday, Dec 10, 1998 9:19 AM -- jjmorey ---
>--- Sent E-Mail (Entire Log) To: IGGY@MIT.EDU
>
>Hi -
>
>We have a report that goes out and poles the our printers
>I can't remember seeing burton's printer coming in on this.
>If there is more info we could use it, because there is
>really nothing we can do with a better description.
>
>Thanks
>
>JJ
----------------------------------------------
Alicia Allen
iggy@mit.edu (617) 253-0191
Resnet Coordinator MIT, N42-140
----------------------------------------------
