[45948] in Hotline Meeting

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Re:Case 127037: parsons, Building 48

daemon@ATHENA.MIT.EDU (Scott M Rybarczyk)
Mon Nov 23 17:18:09 1998

Date: Mon, 23 Nov 1998 17:18:05 -0500 (EST)
From: Scott M Rybarczyk <smr1@MIT.EDU>
To: hotline@MIT.EDU

Hello,

I don't think you completely understood my question. Yes, the printer is
fine now, but every couple of days it gets 'stuck' because someone sends
it an improper file. Right now, the only way we can fix this problem is by
shutting off the printer for 15 min. or so to completely kill the queue.
If someone in our lab was a superuser for the printer, we could just kill
the one offending job and save the other 30 jobs behind it...

Therefore, my question is how can someone become a superuser for this
printer?

Thanks!

Reply from hotline given below:
--------------------------------------------------------------------------
Case 127037 has been recently updated and currently stands as follows:

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--- Entry: Monday, Nov 23, 1998 3:57 PM       -- Email Received --
-----------------------------------
Date: Mon, 23 Nov 1998 15:56:58 -0500
To: hotline@MIT.EDU
From: smr1@MIT.EDU
Subject: parsons, Building 48

Hello,

The problem we have here is pretty straight forward. Our printer, 
parsons, gets sent DOS files on accident and we cannot kill
the queue ourselves to remove the "79 Service" error that occurs 
because of this. This is due to the fact that we do not know
of anyone in the lab with superuser priviledges! The athena consultants
also cannot fix this as they cannot kill these jobs because
it is a private printer!

As the computer liason for the building, I should be able to do
this. How can I set it up?

Scott Rybarczyk
----
NOTE: This message was sent using a WWW form. The address smr1@mit.edu
was typed manually, and may easily be incorrect.



--- Entry: Monday, Nov 23, 1998 4:42 PM       -- jjmorey --- 
--- Sent E-Mail (Entire Log) To: SMR1@MIT.EDU

printer is fine now

*******************************************************************************
Scott Rybarczyk                   "In our quest for the East
Ralph Parsons Lab for Water Res.   Bruce enjoyed a Drew feast
Massachusetts Inst. of Tech.       Our defense, they shined  
smr1@mit.edu (that is a one)       While the Patriots whined 
617.253.1969                      'Cause their playoff hopes are deceased"
*******************************************************************************


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