[45482] in Hotline Meeting
LOG # 124034 N42 Allegretto Ultra10
daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Oct 20 17:32:55 1998
To: hotline@MIT.EDU
Cc: larugsi@MIT.EDU
Date: Tue, 20 Oct 1998 17:32:49 EDT
From: "Louis A. Isgur" <larugsi@MIT.EDU>
MIT Polaris
84 Massachusetts Ave 257 Cedar Hill Street
Mail Stop W20-021 Marlboro,Ma -1752
Cambridge Ma. 02139 1 800 626 1661
(617) 253-1410 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
--------------------------------
Date Shipped: 10/21/98
------------
DHL# 7684360821
---------------------
RMA# 351054
---------------------
Sales#
-------------------
PO#
----------------------
Date Received:
-----------
******************************************************************
Part Description: 4 gig hard drive for an Ultra10
------------------------------------------------
Part Number: 370-3176-01
------------------------------
Hotline Number: 124034
---------------------------
Building and Room#: N42 (test cluster)
-----------------------
Machine Type: Ultra10
-----------------------------
CPU S/N: FW82661392
----------------------------------
Hostname: Allegretto
-----------------
******************************************************************
Repair Information:
------------------
Symptoms: level 4 interrupt errors & read block errors on hard drive
------------------------------------------------------
Diags Used:
------------------------------------------------------
------------------------------------------------------
Resolution: Have replaced the hard drive under Polaris self maint.
------------------------------------------------------
Comments: This is about the 4th or 5th bad drive received so far. However,
------------------------------------------------------
the issue is being addressed by Polaris.
------------------------------------------------------
Repaired By: L.A.I. & Chris
------------------
Date: 10/20/98
------------