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LOG # 124034 N42 Allegretto Ultra10

daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Oct 20 17:32:55 1998

To: hotline@MIT.EDU
Cc: larugsi@MIT.EDU
Date: Tue, 20 Oct 1998 17:32:49 EDT
From: "Louis A. Isgur" <larugsi@MIT.EDU>

MIT                                     Polaris
84 Massachusetts Ave                    257 Cedar Hill Street
Mail Stop W20-021                       Marlboro,Ma -1752
Cambridge Ma. 02139                     1 800 626 1661
(617) 253-1410                          1 508 460 1800
                                       
                                       
                                       
                                       

                   MIT CAMPUS AGREEMENT REPAIR FORM
                   --------------------------------
Date Shipped:   10/21/98
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DHL#   7684360821
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RMA#   351054
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Sales#   
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PO#   
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Date Received:   
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******************************************************************
Part Description:   4 gig hard drive for an Ultra10
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Part Number:   370-3176-01
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Hotline Number:   124034
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Building and Room#:   N42 (test cluster)
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Machine Type:   Ultra10
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CPU S/N:   FW82661392
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Hostname:   Allegretto
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******************************************************************
Repair Information:
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Symptoms:     level 4 interrupt errors & read block errors on hard drive
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Diags Used:   
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Resolution:   Have replaced the hard drive under Polaris self maint.
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Comments:     This is about the 4th or 5th bad drive received so far. However,
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              the issue is being addressed by Polaris.
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Repaired By:   L.A.I. & Chris
             ------------------
Date:  10/20/98
      ------------

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