[45471] in Hotline Meeting
LOG # 123701 Allegretto (Ultra10)
daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Oct 20 14:20:43 1998
To: hotline@MIT.EDU
Cc: larugsi@MIT.EDU
Date: Tue, 20 Oct 1998 14:20:36 EDT
From: "Louis A. Isgur" <larugsi@MIT.EDU>
MIT Polaris
84 Massachusetts Ave 257 Cedar Hill Street
Mail Stop W20-021 Marlboro,Ma -1752
Cambridge Ma. 02139 1 800 626 1661
(617) 253-1410 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
--------------------------------
Date Shipped: 10/20/98
------------
DHL# 7684360795
---------------------
RMA# 350954
---------------------
Sales#
-------------------
PO#
----------------------
Date Received:
-----------
******************************************************************
Part Description: 4 gig hard drive for an Ultra10
------------------------------------------------
Part Number: 370-3176-01
------------------------------
Hotline Number: 123701
---------------------------
Building and Room#: N42 (test cluster)
-----------------------
Machine Type: Ultra10
-----------------------------
CPU S/N: FW82661392
----------------------------------
Hostname: Allegretto
-----------------
******************************************************************
Repair Information:
------------------
Symptoms: Level 4 interrupts with uncorrectable data block errors.
------------------------------------------------------
Diags Used: Have troubleshooted system bd,memory, and other components with
------------------------------------------------------
no change to failure.
------------------------------------------------------
Resolution: Have replaced the hard drive under Polaris self maint.
------------------------------------------------------
Comments: Currently dealing with Polaris management regarding the current
------------------------------------------------------
h.d. failures.
------------------------------------------------------
Repaired By: L.A.I.
------------------
Date: 10/20/98
------------