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LOG # 123701 Allegretto (Ultra10)

daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Oct 20 14:20:43 1998

To: hotline@MIT.EDU
Cc: larugsi@MIT.EDU
Date: Tue, 20 Oct 1998 14:20:36 EDT
From: "Louis A. Isgur" <larugsi@MIT.EDU>

MIT                                     Polaris
84 Massachusetts Ave                    257 Cedar Hill Street
Mail Stop W20-021                       Marlboro,Ma -1752
Cambridge Ma. 02139                     1 800 626 1661
(617) 253-1410                          1 508 460 1800
                                       
                                       
                                       
                                       

                   MIT CAMPUS AGREEMENT REPAIR FORM
                   --------------------------------
Date Shipped:   10/20/98
              ------------
DHL#   7684360795
     ---------------------
RMA#   350954
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Sales#   
       -------------------
PO#   
    ----------------------
Date Received:   
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******************************************************************
Part Description:   4 gig hard drive for an Ultra10
                  ------------------------------------------------
Part Number:   370-3176-01
             ------------------------------
Hotline Number:   123701
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Building and Room#:   N42 (test cluster)
                    -----------------------
Machine Type:   Ultra10
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CPU S/N:   FW82661392
         ----------------------------------
Hostname:   Allegretto
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******************************************************************
Repair Information:
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Symptoms:     Level 4 interrupts with uncorrectable data block errors.
            ------------------------------------------------------
Diags Used:   Have troubleshooted system bd,memory, and other components with
            ------------------------------------------------------
              no change to failure.
            ------------------------------------------------------
Resolution:   Have replaced the hard drive under Polaris self maint.
            ------------------------------------------------------
Comments:     Currently dealing with Polaris management regarding the current
            ------------------------------------------------------
              h.d. failures.
            ------------------------------------------------------
Repaired By:   L.A.I.
             ------------------
Date:  10/20/98
      ------------

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