[45442] in Hotline Meeting
print job 'o death
daemon@ATHENA.MIT.EDU (Camilla R Fox)
Mon Oct 19 16:17:59 1998
To: hotline@MIT.EDU, bug-klpc@MIT.EDU
Cc: dkk@MIT.EDU
Date: Mon, 19 Oct 1998 16:17:48 EDT
From: Camilla R Fox <cfox@MIT.EDU>
We've been having a lot of trouble in the last half hour or so with a
particular user (bogdan) spooling windoze jobs-o-death to many
printers, multiple times.
Also, there seems to be a second associated problem. When the
job-o-death gets removed, and the printer sits there with an error,
there seems to be a sudden dissapearing queue thing, where the queue
just vanishes (the jobs don't get printed, and dissapear all at once,
or at least at a faster than normal rate).
Here's the tally.
homer + pindar - both went down, were resurected when I went to visit,
subsequantly ran out of paper, and are down for that reason.
dissapearing job thing manifested itself while I was there.
celine - job of death killed by tarvizo. he noticed the vanishing queue
thing, and nobody else believed him.
corfu - jdaniel removed offending job and got it moving.
sanda + medea - I removed offending job - possibly dissapearing queue thing,
but it's hard to tell remotely. medea is now fixed.
(pulp also had a 79 service error, but nobody I'm talking to saw the job
that caused it.)
(homer had multiple instances of the same job killing it, and so did sanda)
This gives us a list of printers which have the problem. I was close enough
to homer and pindar to get the error (same for each of them):
79 SERVICE (0142)
Trap:0D Adr:001CAC54
Nobody was near the other printers who knew to look for the number.
At any rate, this gives us a list of vulnerable printers.
jdaniel tried (unsuccessfully) to contact the user by telephone - he
seems to have given up printing that job, and was not visibly logged in
(windoze, duh). It doesn't seem a printer abuse issue, although it would
have been nice if he had been less persistant (perhaps a user stupidity
issue, but I won't go there).
(cc'd to dkk, since I think he wanted to know what the error numbers are)
