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Re: Case 121631: E2 printer problem (pulp-fiction)

daemon@ATHENA.MIT.EDU (Mark Huang)
Fri Oct 2 14:19:06 1998

To: hotline@MIT.EDU
In-Reply-To: Your message of Fri, 02 Oct 1998 09:49:54 -0400.
             <199810021349.JAA28927@team-usa.MIT.EDU> 
Date: Fri, 02 Oct 1998 14:19:04 EDT
From: Mark Huang <markman@MIT.EDU>

Hi,

I already sent mail on the 28th saying that new toner has been tried more than 
once, without improvement in the print quality. I did not try it again--the 
current toner cartridge is only a month or two old--but several people have 
confirmed that the problem existed before the toner was replaced.

So, if someone could please come over and take a look at it and perhaps try 
replacing the fuser--I'm not sure if "try" is applicable, but we'll pay for 
whatever it needs--I'd appreciate it.

Thanks,

--Mark
-----------
Mark Huang : markman@mit.edu, markman@sensable.com



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