[43779] in Hotline Meeting
Log # 112820 Fail.Report W20-575-40
daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Jun 9 17:41:19 1998
To: hotline@MIT.EDU
Cc: wdc@MIT.EDU, larugsi@MIT.EDU
Date: Tue, 09 Jun 1998 17:41:14 EDT
From: "Louis A. Isgur" <larugsi@MIT.EDU>
MIT Polaris
1 Amherst St 257 Cederhill St
Mail Stop E40-334 Marlboro, Ma 01752
Cambridge, Ma 02139 1 800 626 1661
Customer Number = 100116 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
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Date Shipped: 6/10/98
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DHL# 8692954885
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RMA# 331637
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Sales#
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PO#
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Date Received:
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Part Description: 150 watt pwr supply & 32 meg simm for a Sparc4
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Part Number: 300-1279-02 & 501-2471
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Hotline Number: LOG # 112820
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Building and Room#: W20-575
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Machine Type: Sparc4
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CPU S/N: 620F0F0E
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Hostname: W20-575-40
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Repair Information:
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Symptoms: system found with dark/black crt under Solaris 2.5.1 with Athena
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Diags Used: 8.1. Have replaced the 50 watt pwr supply with the 150 watt one
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and the 32 meg simm as well. Believe the 32 meg simm failed as
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Resolution: a direct result of the 50 watt pwr supply. Please see the SUN
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Comments: FCO on this freezing issue.
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System now back up and operating properly.
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Repaired By: L.A.I.
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Date: 6/9/98
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