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Problems with cdrom drives on suns in 2-032

daemon@ATHENA.MIT.EDU (Dr. Craig A. Counterman)
Wed Mar 11 14:48:13 1998

To: hotline@MIT.EDU
Reply-To: ccount@MIT.EDU
Date: Wed, 11 Mar 1998 14:48:12 EST
From: "Dr. Craig A. Counterman" <ccount@MIT.EDU>


A professor complained that when he tried to use a cdrom in
preparation for his class this coming Thursday, he got the error "NSF
server for volume management (/vol) not responding still trying"
on three Suns, two of which were in 2-032.

Alex P. investigated and found that indeed some machines work OK, but
others give this error.  Rebooting the machines seems to clear it and
allow the cdrom to be used.

He notes that on the machines that need rebooting, the 'eject' command
doesn't open the cdrom, but on good machines it does.

So three questions:

1) Can the machines in 2-032 be rebooted before tomorrow.

2) OLC answers says
To reboot a Sun:
        Hold down the "stop" key (on the left of the keyboard) and
        press "a" at the same time.  Then, at the "ok" prompt, type
        "boot".

Don't we prefer to shut down gracefully by logging in as root and
typing 'reboot'?


3) Can we tell the professor to tell his students to do (2) if they
are having this problem.

And a fourth question, what is going on to cause this problem?

Thanks,
Craig

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