[42075] in Hotline Meeting
REPAIR FORM Mufasa (SGI 02)
daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Feb 24 21:47:45 1998
To: hotline@MIT.EDU
Cc: larugsi@MIT.EDU, wdc@MIT.EDU
Date: Tue, 24 Feb 1998 21:47:42 EST
From: "Louis A. Isgur" <larugsi@MIT.EDU>
MIT Silicon Graphics Inc.
1 Amherst St 981 Almanor Ave
Mail Stop E40-362 Sunnyvale CA. 94086-0000
Cambridge, Ma 02139
(617) 253-1410
(TO PLACE HARDWARE SERVICE CALLS)
***** 1-800-800-4744 *****
MIT CAMPUS AGREEMENT REPAIR FORM
--------------------------------
Date Shipped:
------------
FedEx #
---------------------
Case ID # 0913222
---------------------
******************************************************************
Part Description: system bd is bad, and the back plane for the pwr supply
------------------------------------------------
Part Number: sys bd (013-1486-103) Other part unknown at this time
------------------------------
Hotline Number: 2201
---------------------------
Building and Room#: N42 (Oliver Thomas's area)
-----------------------
Machine Type: SGI 02
-----------------------------
CPU S/N: 08006902E2E1
----------------------------------
Hostname: Mufasa
-----------------
******************************************************************
Repair Information:
------------------
Symptoms: No power to cpu. Fiddling with 2 power supply's show the same
------------------------------------------------------
Diags Used: results. The power supply fan starts to move just slighly, then
------------------------------------------------------
stops. Not even enough to turn the cpu power light on.
------------------------------------------------------
Resolution: Awaiting a call back from an engineer to discuss the ordering
------------------------------------------------------
Comments: of the parts in question. Also believe that the pwr supply/
------------------------------------------------------
back plane issue, is causing the system bds to short out.
------------------------------------------------------
Repaired By: A unique failure: L.A.I.
------------------
Date: 2/24/98
------------