[41616] in Hotline Meeting
REPAIR FORM SS4 Hang Caper: (M12-182-12)
daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Jan 27 17:03:11 1998
To: hotline@MIT.EDU
Cc: wdc@MIT.EDU, larugsi@MIT.EDU
Date: Tue, 27 Jan 1998 17:03:01 EST
From: "Louis A. Isgur" <larugsi@MIT.EDU>
MIT Polaris
1 Amherst St 257 Cederhill St
Mail Stop E40-334 Marlboro, Ma 01752
Cambridge, Ma 02139 1 800 626 1661
Customer Number = 100116 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
--------------------------------
Date Shipped: 1/28/98
------------
DHL# 8500543214
---------------------
RMA# 312529
---------------------
Sales#
-------------------
PO#
----------------------
Date Received:
-----------
******************************************************************
Part Description: 150 watt pwr supply & a 32 meg simm for a Sparc4
------------------------------------------------
Part Number: 501-2471 & 300-1279-02
------------------------------
Hotline Number: 1226
---------------------------
Building and Room#: 12-182
-----------------------
Machine Type: Sparc4
-----------------------------
CPU S/N: 628F0B0C
----------------------------------
Hostname: M12-182-12
-----------------
******************************************************************
Repair Information:
------------------
Symptoms: System in a constant immediate reboot loop upon issuing the boot
------------------------------------------------------
Diags Used: or reset command. Simm found faulty & replaced. The 50 watt pwr
------------------------------------------------------
supply also replaced the 150 watt one. Existing software is
------------------------------------------------------
Resolution: Solaris 2.5.1 wuth Athena 8.1. Please see Sun FCO on this issue.
------------------------------------------------------
Comments: In my opinion, I believe these failures were a direct result of
------------------------------------------------------
excess heat, that the 50 watt pwr supply could not handle.
------------------------------------------------------
Repaired By: L.A.I. & Chris
------------------
Date: 1/27/98
------------