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REPAIR FORM SS4 Hang Caper: (M12-182-12)

daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Jan 27 17:03:11 1998

To: hotline@MIT.EDU
Cc: wdc@MIT.EDU, larugsi@MIT.EDU
Date: Tue, 27 Jan 1998 17:03:01 EST
From: "Louis A. Isgur" <larugsi@MIT.EDU>

MIT                                     Polaris
1 Amherst St                            257 Cederhill St
Mail Stop E40-334                       Marlboro, Ma 01752
Cambridge, Ma 02139                     1 800 626 1661
Customer Number = 100116                1 508 460 1800

                   MIT CAMPUS AGREEMENT REPAIR FORM
                   --------------------------------
Date Shipped:   1/28/98
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DHL#   8500543214
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RMA#   312529
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Sales#   
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PO#   
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Date Received:   
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******************************************************************
Part Description:   150 watt pwr supply & a 32 meg simm for a Sparc4
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Part Number:   501-2471 & 300-1279-02
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Hotline Number:   1226
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Building and Room#:   12-182
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Machine Type:   Sparc4
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CPU S/N:   628F0B0C
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Hostname:   M12-182-12
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******************************************************************
Repair Information:
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Symptoms:     System in a constant immediate reboot loop upon issuing the boot
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Diags Used:   or reset command. Simm found faulty & replaced. The 50 watt pwr
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              supply also replaced the 150 watt one. Existing software is 
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Resolution:   Solaris 2.5.1 wuth Athena 8.1. Please see Sun FCO on this issue.
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Comments:     In my opinion, I believe these failures were a direct result of
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              excess heat, that the 50 watt pwr supply could not handle.
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Repaired By:   L.A.I. & Chris
             ------------------
Date:  1/27/98
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