[40770] in Hotline Meeting

home help back first fref pref prev next nref lref last post

REPAIR FORM Helpdesk3 SS4 Freeze Caper:

daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Nov 18 18:35:34 1997

To: hotline@MIT.EDU
Cc: wdc@MIT.EDU, larugsi@MIT.EDU
Date: Tue, 18 Nov 1997 18:35:30 EST
From: "Louis A. Isgur" <larugsi@MIT.EDU>

MIT                                     Polaris
1 Amherst St                            257 Cederhill St
Mail Stop E40-334                       Marlboro, Ma 01752
Cambridge, Ma 02139                     1 800 626 1661
Customer Number = 100116                1 508 460 1800

                   MIT CAMPUS AGREEMENT REPAIR FORM
                   --------------------------------
Date Shipped:   11/19/97
              ------------
DHL#   7564222864
     ---------------------
RMA#   302805
     ---------------------
Sales#   
       -------------------
PO#   
    ----------------------
Date Received:   
               -----------
******************************************************************
Part Description:   150 watt power supply for a Sparc4
                  ------------------------------------------------
Part Number:   300-1279-02
             ------------------------------
Hotline Number:   B226
                ---------------------------
Building and Room#:   11-226
                    -----------------------
Machine Type:   Sparc4
              -----------------------------
CPU S/N:   633F05B1
         ----------------------------------
Hostname:   Helpdesk3
          -----------------
******************************************************************
Repair Information:
------------------
Symptoms:     SS4 still freezes after replacing the -02 REV50 sys.bd under
            ------------------------------------------------------
Diags Used:   Solaris 2.5.1. FCO calls for the replacement of the 50 watt
            ------------------------------------------------------
              power supply to a 150 watt power supply
            ------------------------------------------------------
Resolution:   Replaced with 150 watt power supply
            ------------------------------------------------------
Comments:     Note that the -02 REV50 sys,bd was replaced with the 1REV50 bd.
            ------------------------------------------------------
              It becomes more & more apparent that the 150 watt p.s. is the 
            ------------------------------------------------------
Repaired By:   the answer.  L.A.I.
             ------------------
Date:  11/18/97
      ------------

home help back first fref pref prev next nref lref last post