[40770] in Hotline Meeting
REPAIR FORM Helpdesk3 SS4 Freeze Caper:
daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Tue Nov 18 18:35:34 1997
To: hotline@MIT.EDU
Cc: wdc@MIT.EDU, larugsi@MIT.EDU
Date: Tue, 18 Nov 1997 18:35:30 EST
From: "Louis A. Isgur" <larugsi@MIT.EDU>
MIT Polaris
1 Amherst St 257 Cederhill St
Mail Stop E40-334 Marlboro, Ma 01752
Cambridge, Ma 02139 1 800 626 1661
Customer Number = 100116 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
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Date Shipped: 11/19/97
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DHL# 7564222864
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RMA# 302805
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Sales#
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PO#
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Date Received:
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Part Description: 150 watt power supply for a Sparc4
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Part Number: 300-1279-02
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Hotline Number: B226
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Building and Room#: 11-226
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Machine Type: Sparc4
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CPU S/N: 633F05B1
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Hostname: Helpdesk3
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Repair Information:
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Symptoms: SS4 still freezes after replacing the -02 REV50 sys.bd under
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Diags Used: Solaris 2.5.1. FCO calls for the replacement of the 50 watt
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power supply to a 150 watt power supply
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Resolution: Replaced with 150 watt power supply
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Comments: Note that the -02 REV50 sys,bd was replaced with the 1REV50 bd.
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It becomes more & more apparent that the 150 watt p.s. is the
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Repaired By: the answer. L.A.I.
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Date: 11/18/97
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