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Polaris service form

daemon@ATHENA.MIT.EDU (Joe Welch)
Tue Nov 18 08:38:57 1997

Date: Tue, 18 Nov 97 08:38:52 EST
To: hotline@MIT.EDU
From: Joe Welch <joewelch@MIT.EDU>
Cc: joewelch@MIT.EDU

>To: joewelch@MIT.EDU
>Subject: Polaris service form
>Date: Tue, 21 Oct 1997 07:30:14 EDT
>From: Joseph M Welch <joewelch@MIT.EDU>
>
>MIT                                     Polaris
>1 Amherst St                            257 Cederhill St
>Mail Stop E40-334                       Marlboro, Ma 01752
>Cambridge, Ma 02139                     1 800 626 1661
>Customer Number = 100116                1 508 460 1800
>
>                   MIT CAMPUS AGREEMENT REPAIR FORM
>                   --------------------------------
>Date Shipped:   11/17/97
>              ------------
>DHL#
>     ---------------------
>RMA#   11067-m21
>     ---------------------
>Sales#
>       -------------------
>PO#
>    ----------------------
>Date Received:
>               -----------
>******************************************************************
>Part Description:   SGI KEYBOARD
>                  ------------------------------------------------
>Part Number:   062-0002-001
>             ------------------------------
>Hotline Number:   A352
>                ---------------------------
>Building and Room#:   W20-575
>                    -----------------------
>Machine Type:   SGI R5000
>              -----------------------------
>CPU S/N:   0800690AE262
>         ----------------------------------
>Hostname:   W20-575-86
>          -----------------
>******************************************************************
>Repair Information:
>------------------
>Symptoms:     SOME KEYS TYPE INCORRECTLY
>            ------------------------------------------------------
>Diags Used:   TRIED TO USE
>            ------------------------------------------------------
>
>            ------------------------------------------------------
>Resolution:   SWAP KEYBOARD
>            ------------------------------------------------------
>Comments:
>            ------------------------------------------------------
>
>            ------------------------------------------------------
>Repaired By:   JOE WELCH
>             ------------------
>Date:  11/4/97
>

-----------------------------------------------------------
Joseph Welch
Technical Assistant
Athena Deployment Team
MIT, Room E40-362
E-Mail joewelch@mit.edu
Phone (617)253-1530



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