[37573] in Hotline Meeting
unhappy DEC color monitor
daemon@ATHENA.MIT.EDU (slivan@MIT.EDU)
Tue Mar 25 20:41:45 1997
From: slivan@MIT.EDU
To: hotline@MIT.EDU
Cc: slivan@MIT.EDU
Date: Tue, 25 Mar 1997 20:41:42 EST
Hello,
I have a Personal DecStation 5000/25 (ACME-ACRES.MIT.EDU) which was
purchased and configured as a private Athena workstation. On Monday
morning when I arrived at my office I discovered that overnight the
video display had partially failed. I know that the Decstations are
no longer one of the current Athena platforms, and that DEC isn't
even manufacturing them anymore (although I don't know if this is
also true of the VRC16 color monitors as well). I've since also found
out that the prepaid maintenence plan on my workstation was
(unintentionally) allowed to lapse, and so understand that if any
repair or replacement is even possible that we're looking at paying
the full cost.
The failure symptom of the video display is extreme screen brightness
and blurriness. The brightness is only slightly affected by the
brightness control. The contrast control seems to work properly, and
the raster size and color convergence both seem to be ok as well (the
colors aren't messed up; it's just that the whole display is too
bright).
My question is, can you tell me whether under the circumstances we
have any alternatives at all for repair of whatever's broken with the
video display, or a replacement or substitution of the video display,
without having to write off the whole workstation? (My assignment is
actually to "please get an estimate on whether to repair or replace")
I appreciate whatever information you can provide!
- Steve Slivan
54-326
x3-4115
