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RE:Cheme0 problem

daemon@ATHENA.MIT.EDU (jjmorey@MIT.EDU)
Tue Jul 23 09:18:33 1996

From: jjmorey@MIT.EDU
To: phnelson@kumera.mit.edu
Date: Tue, 23 Jul 1996 09:18:28 EDT


Hi Peter -

You had reported a problem with cheme4 in 66-070
the printer in there is named cheme0.  Anyway the
problem turned out to be that someone had mess'd
with the menu's on the front panel of the printer.
The menu's should have been locked so this wouldn't
happen, so I've locked the menu's and set everthing
back to standard Athena config.

The printer is acting fine now, you should test
also to make sure you are satisfied.

PS it is however asking for a maint kit which you can
   schedule thru pc service.

PPS I had to take a ream of paper from the Athena cluster
    in 66-080 to test your printer, there was no paper in
    66-070.  Please replace that ream in 66-080 and also 
    stock your printer, because students will do the same
    thing I did.  Thanks

                      **********************                 
                            John Morey                        
                     Athena Customer Service Rep               
                          jjmorey@mit.edu                      
                             253-6367                          
           http://www.mit.edu:8001/people/jjmorey/index.html  
http://web.mit.edu/afs/athena/astaff/project/dcnshtml/support/support.html
                      **********************               
                                   
Live Free Or Die NH State Motto
Don't end up as Road Kill along the Information Super Highway
Failure to plan on their part does not constitute an emergency 4 us


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