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Prof. Jack Howard's Athena account

daemon@ATHENA.MIT.EDU (Greg Sands )
Tue Jun 18 11:59:20 1996

To: hotline@MIT.EDU
Cc: jbhoward@MIT.EDU, gsands@MIT.EDU
Date: Tue, 18 Jun 96 11:59:12
From: gsands@MIT.EDU (Greg Sands )

To whom it may concern:

	I am writing to request information on addressing a problem with 
Prof. Jack Howard's Athena email.  I realize that it may be either a 
network or an application related problem, but would appreciate any 
assistance your office can offer.

	When Prof. Howard selects Print from the menu bar at the top of his 
screen to print out an email message he has received, only part of the text 
gets printed.  It appears that the Print command is for some reason 
recognizing and printing only the text that appears on the screen at the 
time the printout is requested and omitting that which is not visible.

	Although I have used both Eudora and Tech Mail from Macintosh and 
PC platforms, I have never seen this problem before and unfortunately have 
no experience in dealing with Sun computers or Athena. 

	Once again, any assistance your office can offer would be much 
appreciated.  Thank you!

	Greg Sands
	gsands@mit.edu
	8-7027




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