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Never ending saga of the 4si

daemon@ATHENA.MIT.EDU (Scott Dunham)
Thu Apr 4 13:16:04 1996

Date: Thu, 04 Apr 96 13:14:01
From: sad@MIT.EDU (Scott Dunham)
To: Hotline@MIT.EDU
Cc: dcns-cLuster@MIT.EDU

Dearest Athena,
        After replacing and rebuilding the whole pinter (thanks lou) I have yet 
to get a perfectly matching front to back duplex print job. I have called HP 
tech support and they have no real answers to give me. They also claim that you 
can't get a perfectly matched front to back print job when it's sent through the 
duplex assembly. I have however seen duplex print jobs that matched up a whole 
lot closer than the ones I'm getting from the four printers that are in 
question.
        
        I'm sure those anchor pads are the cause of the problem. I think that as 
time goes on the bottom housing and duplex assembly becomes bowed. The foot base 
of the anchor pad is much smaller that the foot base of the printer, hence after 
time you get a bowing affect. I know this is the case with pandora because the 
new duplex assembly would not line up with the mounting brackest.I actually had 
to push it down in order to install it for testing. The other thing I noticed is 
that the anchor pad is only glued onto a thin piece of sheet metal (not a whole 
lot of support). It also appears that the original botoom housing which is meant 
to support the printer was taken off for anchor pad installation. Is thier any 
chance that we could come up with some sort of a cable security device that 
would actually "secure" them?

 Here is an update on 4si printers "zinc" and "ithiel".

Date: 4/3/95
Problem reported: print quality problems.
Location and serial number of printer:e53-335,usbb137183 ("ithiel").
Action taken: transfer roller was out of place, reseated transfer roller and 
clip. Cleaned and vaccumed printer ads well. Tested fine.
Part used: common sense and a vaccum cleaner.
PC Service log number: R6996.

Date: 4/3/96
Problem reported: paper is being torn as it's exiting printer.
Serial number and location of the printer: usbb137117, 8-240 ("zinc").
Action taken: replaced faulty fuser assembly.
Part number used: RG5-0046.
PC Service log number:R7070

Cheers!
scott      

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