[32707] in Hotline Meeting
Computing HelpDesk log#53217
daemon@ATHENA.MIT.EDU (Alicia Allen)
Mon Mar 25 11:38:17 1996
Date: Mon, 25 Mar 1996 11:38:14 -0500
To: hotline@MIT.EDU
From: iggy@MIT.EDU (Alicia Allen)
Hi,
Is this the sort of thing that you can help the client with or
should we send them back to olc. I know that OLC would try
to help them, but they currently only have one consultant who is
familiar with this sort of problem.
Please let me know if you are going to deal with it, or if I should
have the client speak to OLC.
thanks,
alicia
(Log info extracted by iggy at 11:36:00 on 03/25/96)
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Log Number: 53217 (Urgent!!!!!!!!!!!!!!!!!)
Summary: anybody know sun sparcs?
Msg From: Jeremy Pal
Elfathie Eltahir
Phone: 3-5483; 3-6596
Email: jpal
Hardware: sun
Model: sparc5
History:
========
3/22/96 @5:04:39 PM - shadow - reffered here by olc... ran makeserve to
support rlogins and created password files but connection is refused and
fingering results in a connection refused as well he would prefer to get
answers via e-mail if he can't be reache at either number
I'm going to mark this urgent even though it's not so that anbody who might
know what's going on can get a look at it and it doesn't float around in
pending forever because no one knows how to answer it... all I can think of
is to find out his IP address and go from there... I asked him what OS he
had and he just said athena...
3/24/96 @11:31:07 AM - smyser - Snce this is an athena problem, we should
probably forward it (or have him forward it) to "hotline" or perhaps "olc".
Callback History:
=================
[none]
Received by: shadow
Date: 03/22/96
Time: 17:02:54
Method: Voice
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Alicia Allen
iggy@mit.edu (617) 253-0191
Computing Help Desk MIT, 11-226
