[32286] in Hotline Meeting

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Thesis printing prob

daemon@ATHENA.MIT.EDU (John J Morey)
Wed Feb 28 07:58:02 1996

To: cprivate@MIT.EDU, hotline@MIT.EDU, bmurphy@MIT.EDU
Cc: mouse@MIT.EDU, sraheja@MIT.EDU, rmartell@MIT.EDU
Date: Wed, 28 Feb 1996 07:57:53 EST
From: John J Morey <jjmorey@MIT.EDU>



Hi -

We have had many reports of problems with the new Thesis
5si printer, however when a CSR checks on it no problem 
is found.  We would like someone who is having problems
to show us what is going on.  You can respond to hotline
or to myself.

Among problems reported:

printing blank pages
printing duplicate pages
poor print (may have been grad student overeating)
jam'ing

Thanks


                                                  
                                                  
                      **********************                 
                            John Morey                        
                     Athena Customer Service Rep               
                          jjmorey@mit.edu                      
                             253-6367                          
           http://www.mit.edu:8001/people/jjmorey/index.html  
http://web.mit.edu/afs/athena/astaff/project/dcnshtml/support/support.html
                      **********************               
                                   
Live Free Or Die NH State Motto
Don't end up as Road Kill along the Information Super Highway
Failure to plan on their part does not constitute an emergency 4 us

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