[19649] in Hotline Meeting
Re: HP's
daemon@ATHENA.MIT.EDU (Darrin E. Robinson)
Mon Nov 15 13:01:25 1993
To: hotline@MIT.EDU
Cc: op@MIT.EDU
Date: Mon, 15 Nov 93 13:01:08 EST
From: Darrin E. Robinson <darrin@MIT.EDU>
It doesn't sound exactly as if the user was attempting to print on overhead
slides. The problem is that the MANUAL feed on the trays is for a SINGLE
sheet only. Users should NOT be putting multiple sheets into the manual
feeder. If a user has a job that is more than a single sheet or is some
other sort of special job, then they should probably go to DISPATCH to have
it done. Users playing around with paper trays is not something that I
think we want.
You may want to inform the user, Oliver, that he was using the manual feed
sliders improperly and that's why he kept jamming the printers.
> To: darrin@MIT.EDU
> Cc: hotline@MIT.EDU
> Subject: HP's
> Date: Mon, 15 Nov 93 07:06:51 EST
> Content-Length: 1371
>
>
> Hi Darrin-
>
> A user over the weekend jamd' 2 of the HP's by printing what
> it sounds like overheads. The following is his E-mail and
> there is an archived mssg on 1410.
>
> Should they be printing overheads?
>
> From oledoit@MIT.EDU Sat Nov 13 13:37:05 1993
> From: oledoit@MIT.EDU
> To: hotline@MIT.EDU
> Subject: Printer Paper Jam
> Date: Sat, 13 Nov 93 13:36:47 EST
>
> It's me who jammed picus twice.
> Now I just jammed homer:'13.1 internal jam'.
> It's less of a problem for other users because there is pindar in the same cluster.
> I am sorry about that, but I was just following the on-line consultants instructions on how to print on paper of format A4 (21 times 29.7 centimeters).
>
> What I did was the following:
> 1) Remove all paper from both paper trays.
> 2) Load 5 pages of A4 paper between the guides on top of the tray.
> 3) Adjust the width between the guides so it fits my paper. They matched exactely the A4 marks on top of the tray, so I am not doing anything the tray wasn't built for.
> 4) Print my job.
>
> All three times, it printed a number of pages (up to 20) and then jammed. Every time I was loading five more pages, I made sure to readjust the guides if they had moved a little.
>
> I am sorry I caused problems for other users, but I don't know what I did wrong, and especially I would like someone to tell me how to do it right so it doesn't jam.
>
> Olivier Ledoit.
>
> JJ
