[18609] in Hotline Meeting
Re: Modem Pool Bug List
daemon@ATHENA.MIT.EDU (Connie Abeln)
Wed Sep 29 09:39:36 1993
Date: Wed, 29 Sep 93 09:43:24
From: abeln@MIT.EDU (Connie Abeln)
To: dbaron@MIT.EDU
Cc: telecomm@MIT.EDU, atic@MIT.EDU, micro-help@MIT.EDU, net-help@MIT.EDU,
Dennis:
I'm glad to see that you had thought out the modem pool issues more
than I had realized! I totally agree with your concern that modem
pool problems were not being addressed or tracked. We have a
mechanism within Telecom for tracking telephone problems (the
Telecomm Help Desk at 3-HELP), but it has has NOT been used
previously for addressing or tracking modem problems. I'd like to
begin doing so immediately (as soon as I can get into moira to change
the list!)
The list of groups that support CPT users looks almost complete. But
does the Microcomputer Help Line (3-0001) cover any aspects of Athena
dialup support (such as modem support, for example)? If so, maybe
they should be added to the list.
Thanks for the up-front work on the mailing list. I guess I was just
another one to whom the information wasn't previously available!
Connie
